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Remittance Processor
Remittance ProcessorFidelity National Information Services • Milwaukee, WI, US
Remittance Processor

Remittance Processor

Fidelity National Information Services • Milwaukee, WI, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title

Processing customer payments and exceptions in a timely and accurate manner to customer accounts.

What You Will Be Doing

  • Prepare customer payments for processing, ensuring accuracy and timely workflow.
  • Perform research and adjustment activities for payment exceptions.
  • Process exception items that require manual review or follow-up.
  • Coordinate setup and maintenance of remittance processing equipment.
  • Maintain inventory of remittance processing supplies.
  • Prepare outgoing collection notices as needed (non-negotiable items only).
  • Follow operational procedures to process client transactions and verify outputs.
  • Identify and escalate equipment or workflow issues to leadership.
  • Support special tasks or other duties as assigned.

What You Bring

  • High school diploma or GED required.
  • Knowledge of remittance or item processing operations preferred.
  • Ability to recognize calculation or balancing errors.
  • Strong organizational skills and the ability to sequence and prioritize work.
  • Effective verbal and written communication skills.
  • Ability to stand, walk, or lift up to 30 lbs as part of normal job duties.
  • Comfort working in a production-based environment with deadlines.
  • Ability to follow established procedures and maintain confidentiality.

    • What We Offer You

  • Competitive pay and comprehensive benefits.
  • Opportunities to learn remittance systems, equipment operations, and workflow processes.
  • A stable work environment with hands-on, predictable tasks.
  • Supportive team culture with opportunities for on-the-job development.
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