Position Summary
We are seeking an experienced Credit Representative to analyze customer credit history, manage accounts, and collect payments in accordance with company Credit Policy. This role requires strong communication, sound judgment, and the ability to work independently in a fast-paced environment.
Key Responsibilities
Manage assigned accounts and ensure adherence to Credit Policy guidelines
Monitor cash receivables and build relationships with credit-worthy customers
Collect balances within established terms
Communicate with sales teams regarding credit decisions, delinquencies, and account holds
Make collection calls to past-due customers
Manage aging reports and resolve open receivables
Address customer questions and resolve billing / invoicing discrepancies
Review accounts regularly with the Credit Manager
Research and clear credit holds
Draft professional email correspondence and make informed credit decisions
Assist with new account setup and establishing credit limits
Qualifications
High School Diploma required; some college or related coursework preferred
5+ years of credit / collections experience
Ability to read and interpret credit reports and financial information
Strong verbal and written communication skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong negotiation skills and a high level of professionalism
Ability to work independently and communicate effectively with all levels of management
What's in It for You
We offer a comprehensive and competitive benefits package designed to support your wellbeing, financial security, and career growth :
Affordable, high-quality Health, Dental & Vision Insurance
Flexible Spending Accounts (FSA) for tax-advantaged savings
Company-paid Life Insurance, LTD, and AD&D coverage
Optional Short-Term Disability (STD), Accident, and Critical Illness policies
401(k) Plan with company match (eligible at age 18+)
Competitive wages , 7 paid holidays , and 13 PTO days
Educational Tuition Reimbursement
Free & confidential Employee Assistance Program (EAP) and Work / Life Balance services
$1,000 Employee Referral Bonus Program
Paid volunteer time off to give back to the community
Career advancement opportunities - we proudly promote from within
We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities.
WE ARE A DRUG FREE WORKPLACE.
Job Posted by ApplicantPro
Credit Representative • Lake Worth, FL, USA