Voice Data Scientist

About Us

Logistics is broken. Let's fix it.

We are a group of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world, logistics. In our prior lives we have built multi-billion dollar companies with products that delighted thousands of merchants and powered billions of dollars of commerce.

We are looking for intelligent, driven people with insatiable curiosity and desire to make an impact. If you're excited to build agents that can reason and take action in one of the most complex industries in the worldapply below.

What You'll Do :

• Design and prototype both text- and voice-modality, RAG-driven agentic systems on large language models
• Design and develop rigorous frameworks to evaluate models and work with engineering teams to deploy these approaches in production
• Monitor model performance in changing real-world conditions
• Fine-tune results with testing and using feedback from customers and stakeholders
• Go through vast amounts of data and research, implementing a range of ML approaches to categorize it, analyze it, and extract actionable insights
• Ongoing thinking and contributions to solve the following :
• How do we incrementally build collective knowledge in our agents?
• How can we gracefully build judgement in our agents?
• How do we mitigate model shortcomings in large scale critical production systems
• Manage individual project priorities, deadlines, and deliverables.
• Be a full business owner : shape the foundation of the product and business that you work on.
• Actively learn new languages, techniques, and methodologies

What We're Looking For :

Bonus Points For :

Our Stack :

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or any other legally protected status. Augment is committed to providing reasonable accommodations for candidates with disabilities through the hiring process.