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Contact Center Solutions Architect
Contact Center Solutions ArchitectVirtualVocations • Fort Wayne, Indiana, United States
Contact Center Solutions Architect

Contact Center Solutions Architect

VirtualVocations • Fort Wayne, Indiana, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Principal Architect to design and implement their Contact Center software platform.

Key Responsibilities

Serve as the subject matter expert for Contact Center technologies and influence opportunity strategies

Design, configure, and deploy high-complexity projects while managing risks and ensuring solution quality

Lead a team of developers to enhance software and deliver high-quality solutions on time

Required Qualifications

Bachelor's degree in computer science, IT, or engineering preferred

5+ years of experience in Zoom Contact Center and UC environments

3+ years of software development experience, including coding and testing real-time systems

Experience with ASP.NET and related technologies

Knowledge of SIP Protocol, RESTful APIs, and cloud telephony integrations

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Solution Architect • Fort Wayne, Indiana, United States

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