Member Advocate

A company is looking for a Member Advocate to support their mission of providing quality healthcare and an excellent consumer experience.

Key Responsibilities

Assist members with inquiries regarding their medical and dental packages

Engage in a structured training program to develop knowledge of the health insurance industry

Work in a fast-paced environment, primarily handling member calls and supporting their needs

Required Qualifications

High school diploma or equivalent required

1+ years of customer service experience with frequent communication with customers

Strong familiarity with technology, including Microsoft Office applications

Must be located in the Eastern Standard time zone