Customer Service Rep-Bilingual

Bilingual Customer Service Representative

Performs varying degrees of clerical functions, from intermediate to fairly sophisticated, which require typing skills and the use of office equipment, personal computers, and business software systems. Customer interaction requires the use of fluent bilingual (Spanish) speaking skills and extensive customer service skills with a significant degree of decision-making authority. Employees in this classification work on designated shifts as needed. New hires will be offered bilingual positions with the understanding that they must pass the exam before they start work. If they do not pass the bilingual exam, their job offer will be retracted. These employees shall receive a $.40 per hour increase over regular CSR wages. The number of Bilingual Customer Service Representative positions shall not exceed the rate of one (1) Bilingual Customer Service Representative to four (4) Customer Service Representatives.

NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.

At NV Energy, we celebrate diversity, equity and inclusion. NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Job Identification : 10003828

Job Category : UNION

Job Schedule : Full time

Job Shift : Rotating

Travel Requirements : No Travel Needed

Pay Range : $21.99-$25.61

Business : NV Energy