Bilingual Spanish Customer Success Manager

A company is looking for a Customer Success Manager - Bilingual Spanish.

Key Responsibilities

Onboard and manage customers to ensure effective use of the company's products

Provide resources, training sessions, and regular check-in calls to customers

Monitor customer health and advocate for their needs within the organization

Required Qualifications

2+ years of experience in customer success, project management, or account management

Professional to native fluency in Spanish and English

Experience in supporting and building customer relationships

Understanding of cyber risk management or risk management frameworks

Highly organized with the ability to document processes effectively