Talent.com
Regional Performance Manager Security Operations Center (SOC)
Regional Performance Manager Security Operations Center (SOC)Metro One LPSG • Tempe, AZ, United States
Regional Performance Manager Security Operations Center (SOC)

Regional Performance Manager Security Operations Center (SOC)

Metro One LPSG • Tempe, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

Performance Manager

Do you have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity you've been looking for!

About Us :

At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we're growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today!

What We Offer :

  • Weekly Pay - Your hard work is rewarded fast.
  • Competitive Benefits - Health, dental, vision, and more.
  • Flexible Schedules - Work-life balance matters.
  • 401(k) Program - Invest in your future.
  • Easy Online Application Process - Get started in minutes!

Performance Manager Summary :

The Performance Manager will ensure all scheduled shifts are filled with qualified, loss prevention officers. This position will interface with Senior Management, Recruiter(s), Scheduling Staff. The Performance Manager will also ensure that qualified candidates are continuously sourced and interviewed, creating a pipeline of qualified staff for assignment.

Performance Manager Responsibilities :

  • Manage scheduling roll call, and on call officers for assigned clients.
  • Ensure all security officers are trained on mobile application for time and attendance recording, using the application in the field.
  • Maintain standards for overtime performance through effective scheduling and supporting Recruitment Strategies.
  • Maintain adequate staffing levels.
  • Review assignment requests made by clients to ensure that recommended staff meet company and client standards prior to assignment.
  • Maintain attendance standards by taking corrective measures for lateness, excessive call-outs, and no call / no show occasions.
  • Issue written documentation to staff when warranted and maintain liaison with Human Resources.
  • Monitor staff performance in partnership with office team members and clients in collaboration with Human Resources. Document substandard performance.
  • Proactively monitor and adjust stand-by programs to accommodate holidays, weather conditions, and call-out trends.
  • Support Recruiter(s) in interviewing new hires when necessary, scheduling new hires appropriate to client standards, and providing schedules immediately upon officers' completion of training. Follow-up to ensure new hires are fully integrated into the schedule in subsequent weeks.
  • Implement measures to reduce turnover.
  • Identify top talent officers for growth opportunities. Communicate change in rate records to Payroll and Human Resources.
  • Provide immediate response to payroll discrepancies filed by officers.
  • Work with Human Resources regarding potential counseling, disciplinary issues, and timely investigations.
  • Coordinate with Recruiters regarding field visit schedules, field recruiting, client contacts, officer coaching and retraining, and following-up on corrective measures and client requests.
  • Utilize Guard-Tour Application for documenting field visits.
  • Respond with urgency to client concerns. Document deficiencies noted during site visits and follow-up with appropriate communication, training, instructions, etc., providing client with corrective action taken.
  • Ensure compliance to post orders, uniform requirements, retraining and licensing requirements.

    • Qualifications and Requirements :

  • 2-3 years of recruitment and management experience
  • Requires local travel
  • Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county and municipal requirements.

    • Why M1 Global?

    If you're looking for more than just a job - if you want to be part of a growing, supportive team where your hard work matters - M1 Global is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.

    Grow your career. Strengthen your skills. Make a difference.

    M1 Global is an Equal Opportunity Employer.

    [job_alerts.create_a_job]

    Regional Performance Manager Security Operations Center SOC • Tempe, AZ, United States

    [internal_linking.similar_jobs]
    Compliance Manager

    Compliance Manager

    Avesis • Phoenix, Arizona, United States
    [job_card.full_time]
    Join us for an exciting career with the leading provider of supplemental benefits!.Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physician / Palliative Medicine / Arizona / Permanent / Palliative Care Program Director Physician

    Physician / Palliative Medicine / Arizona / Permanent / Palliative Care Program Director Physician

    CommonSpirit Health • Maricopa, AZ, US
    [job_card.full_time] +1
    Job Summary and Responsibilities Dignity Health Medical Group - Arizona is seeking a full-time Palliative Care Program Director for the multidisciplinary Palliative Care service line in its flagshi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Operations Manager - Phoenix

    Field Operations Manager - Phoenix

    Stellantis • Phoenix, AZ, United States
    [job_card.full_time]
    The Field Operations Manager is a critical support and leadership role within the sales operations team.This position is responsible for developing and maintaining key tracking reports and market a...[show_more]
    [last_updated.last_updated_30]
    SMI Rehabilitation and Discharge Planner EMPACT

    SMI Rehabilitation and Discharge Planner EMPACT

    La Frontera Center Inc. • Maricopa, Arizona, US
    [job_card.full_time]
    Job Description Job Description Who we are : EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued communi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Hospitality Manager

    Hospitality Manager

    Serenity Mental Health Centers • Scottsdale, AZ, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Hospitality Manager – Mental Health Clinic.Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.We’re not looking for ...[show_more]
    [last_updated.last_updated_variable_days]
    Director of Franchise Operations

    Director of Franchise Operations

    The Joint Chiropractic • Scottsdale, AZ, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    About the Company The Joint Corp.Scottsdale, AZ is a public company that revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010.Today, it is the ...[show_more]
    [last_updated.last_updated_variable_days]
    Apptad- Security Operations center(SOC)

    Apptad- Security Operations center(SOC)

    Apptad Inc • Phoenix, AZ, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Title : Security Operations center(SOC) Location : Phoenix AZ JD : &l...[show_more]
    [last_updated.last_updated_variable_days]
    Remote Regional Partner Manager - Cybersecurity Growth

    Remote Regional Partner Manager - Cybersecurity Growth

    Armis Security • Phoenix, AZ, United States
    [filters.remote]
    [job_card.full_time]
    A leading cybersecurity firm is seeking an Associate Regional Partner Manager (Remote) to drive partner enablement and pipeline generation. This role requires 2–4 years of experience in Channel Sale...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Openings : SAAS Security : Phoenix AZ : Only W2 Consultant

    Openings : SAAS Security : Phoenix AZ : Only W2 Consultant

    Noblesoft Technologies • Phoenix, AZ, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Position : SAAS Security Location : Phoenix AZ Duration : Contract Required skills : < / p&...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Manager Franchise Performance - Arizona

    Manager Franchise Performance - Arizona

    Franchise World Headquarters, LLC • Phoenix, Arizona, United States
    [job_card.full_time]
    Candidates must reside in or within commuting distance to the Phoenix Metro area, Tucson, of Flagstaff • •.Ready for a fresh, new career? Look no further because one of the world's most iconic brands...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available)

    Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available)

    University Health • Paradise Valley, AZ, United States
    [job_card.full_time]
    At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Security Operations Center(SOC)

    Security Operations Center(SOC)

    VDart Inc • phoenix, AZ, United States
    [filters_job_card.quick_apply]
    Role : Security Operations Center(SOC) Location : - Phoenix,AZ-Day One Onsite Contract Primary Skill sets.AWS GCP[show_more]
    [last_updated.last_updated_variable_days]
    Manager, Physical Security Implementation, NA

    Manager, Physical Security Implementation, NA

    Vantage Data Centers • Phoenix, Arizona, United States
    [job_card.full_time]
    Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Care Manager (RN)

    Care Manager (RN)

    Molina Healthcare • Phoenix Mobile Home Park, AZ, US
    [job_card.full_time]
    Provides support for care management / care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum.Strives to ensure...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Security Practice Lead (Nationwide)

    Security Practice Lead (Nationwide)

    Presidio Networked Solutions, LLC • Tempe, Arizona, United States
    [job_card.full_time]
    Presidio, Where Teamwork and Innovation Shape the Future.AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Manager

    Operations Manager

    CVS Pharmacy, Inc. • Scottsdale, AZ, United States
    [job_card.full_time]
    The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performanc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDash • Paradise Valley town, AZ, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Account Manager - Entry Level Management (Avg 1st year $75,000-$105,000)

    Account Manager - Entry Level Management (Avg 1st year $75,000-$105,000)

    Globe Life Carder • Paradise Valley, Arizona
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are seeking dedicated individuals to join our team as a Manager in Training.In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]