Summary
The Senior Analyst - Operations Administration position is responsible for managing End to End accounts receivable collection processes and producing measurable improvements. They will assure policies and procedures (P&P’s) are adhered for A / R aging monitoring and collection processes and execute effective collection procedure while maintaining positive vendor relationships.
Responsibilities
- Primary Manage overall AR collections performance to meet business goal Develop a specific methodology for each customer to cater collection approach that is most effective without damaging the business relationship Monitor performance monitoring tools to produce measurable improvements Conduct root cause analysis and resolve delayed payments by working with customers and other departments Produce weekly AR aging from SAP and filter all pending request to back out to produce collectible AR list Provide AR aging monthly base to the Operational team to send the Aging to the customers to maintain awareness and Operations to Customer communications Process AR reversal, Internal CM, Offset request to maintain SAP with accurate AR data Manage internal KPI and payment cycle time measurement to business goals
- Secondary Maintain all transaction tracking logs to accurately track collection progress Identify opportunities to conduct process improvement projects Support the customer relationship strengthening activities Maintain Policies and Procedure documents with updates Maintain training materials Provide guidance and operational trainings to the team members
- Tertiary Billing and Claims process change documentation Assisting other departments when needed
Compensation
$58,000- $63,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
Medical InsuranceVision InsuranceDental InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short and Long Term DisabilityPaid Vacation, Holidays, and Sick leavePet InsuranceHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement401(k) with Generous MatchingReferral BonusesAuto AllowanceQuarterly Employee Lunches, Summer Refreshments, and Monthly Team Building ActivitiesDiscretionary BonusesTuition ReimbursementBenefits may vary by location. All benefits pursuant to Company policyQualifications
Skills
Excellent written and verbal communication skills requiredCritical thinking and problem-solving abilities requiredProficient PC skills requiredMust have intermediate-level skills in Excel, Word, PowerPointExperience with MS Access preferredExperience using SAP preferredEducation & Experience
High School Diploma / G.E.D is required Bachelor's Degree is preferred3 - 5 years of direct experience in collection, AR management, and / or billing required4 - 7 years of direct experience in accounting, logistics, operations, and process improvement preferredPhysical Requirements
Ability to sit in front of a desk and / or in front of the computer for long periodsRepetitive use of hand / grasping product, writing, and typingStand / walkCarry / lift a maximum of 15 poundsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure.The position is based out of the Irvine, CA officeCommunication with employees and field partners will be primarily conducted via phone and email.The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.