Talent.com
Alterations Customer Service Representative
Alterations Customer Service RepresentativeDavid's Bridal • Sugar Land, TX, US
Alterations Customer Service Representative

Alterations Customer Service Representative

David's Bridal • Sugar Land, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Alterations Customer Service Representative

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

    • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

    • Education & Credentials :

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system

    • Part Time Benefits Include

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance

    • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

    [job_alerts.create_a_job]

    Customer Service Representative • Sugar Land, TX, US

    [internal_linking.related_jobs]
    Ambulatory Service Representative II-Kelsey Seybold Clinic : Fort Bend Campus

    Ambulatory Service Representative II-Kelsey Seybold Clinic : Fort Bend Campus

    UnitedHealth Group • Sugar Land, TX, US
    [job_card.full_time]
    Explore Opportunities With Kelsey-Seybold Clinic.Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston.Be part of a te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CSR (Customer Service Representative)

    CSR (Customer Service Representative)

    Pizza Hut • Sugar Land, TX, United States
    [job_card.full_time]
    Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    PetSuites • Sugar Land, TX, US
    [job_card.full_time]
    Customer Service Representative.Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Sugar Land, Texas, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    U-Haul • Katy, TX, US
    [job_card.full_time]
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Entitlements Analyst

    Senior Entitlements Analyst

    ABM Industries • Sugar Land, TX, US
    [job_card.full_time]
    Senior Entitlements Management Analyst.ABM is hiring a Senior Entitlements Management Analyst to lead governance and compliance for paid time off (PTO) calculations, wage and hour rules, and entitl...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Sugar Land, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues. Key Responsibilities Respond to incoming service-related issues...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Sugar Land, Texas
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Rosenberg, TX, USA
    [job_card.full_time]
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Services Representative - Primary Care (Sugar Land / Sweetwater)

    Patient Services Representative - Primary Care (Sugar Land / Sweetwater)

    Houston Methodist • Sugar Land, TX, US
    [job_card.full_time]
    Patient Services Representative.At Houston Methodist, the Patient Services Representative is responsible for performing patient check in / check out functions and appointment scheduling to facilitate...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead CSR (internal)

    Lead CSR (internal)

    David's Bridal • Sugar Land, TX, US
    [job_card.full_time]
    Lead Customer Service Representative (CSR).The Lead Customer Service Representative (CSR) is responsible for leading the store's CSR team by providing Five-Star service experience to every customer...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Restoration Company Call Center Sales Rep

    Restoration Company Call Center Sales Rep

    Servpro • Sugar Land, Texas, USA
    [job_card.full_time]
    Servpro Team Hart is hiring a Restoration Call Center Sales Rep.We are seeking a motivated customer-focused individual to serve as the first point of contact for our restoration this role you will...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bilingual Customer Service Specialist (Spanish)

    Bilingual Customer Service Specialist (Spanish)

    Sherwin Williams • Katy, TX, US
    [job_card.full_time]
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Amazon • Katy, TX, USA
    [job_card.full_time]
    Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Lead - Part-Time

    Customer Service Lead - Part-Time

    Burlington Stores • Stafford, TX, US
    [job_card.part_time]
    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!.As the P...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Alterations Customer Service Representative

    Alterations Customer Service Representative

    David's Bridal, LLC. • Sugar Land, TX, United States
    [job_card.part_time]
    Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply. At David's Bridal, we empower our customers and our employee...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Sugar Land, Texas
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service - Self Storage Manager

    Customer Service - Self Storage Manager

    Public Storage • Missouri City, TX, US
    [job_card.full_time]
    Customer Service - Self Storage Manager.Total Rewards package available to our team : .We work Flexible and Full-Time Schedules between the hours of 9 : 30am and 6pm (weekends 'til 5pm).Employees becom...[show_more]
    [last_updated.last_updated_30] • [promoted]