Job title : Representative Field Services

Representative Field Services

The primary responsibility is to support outside sales staff by assisting customers on site with project planning, product selection and problem solving. This position is a liaison between the customer, sales, and production.

The job responsibilities include :

• Attending and actively participating in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance.
• Participating with large jobs to insure quality delivery and placement.
• Effectively addressing customer concerns / complaints.
• Maintaining records and writing reports regarding jobsite issues, driver performance, and product problems.
• Training with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards.
• Participating in routine employee communications meetings.
• Notifying the sales of anything pertinent regarding the business.
• Communicating frequently with the sales, QC, and customer service personnel to coordinate the overall effort.
• Establishing consulting relationships with customers while effectively representing the company's best interest.
• Maintaining environmental, housekeeping safety, and business conduct to comply with company standards and government regulations.
• Managing time effectively to schedule and prioritize assignments.
• Working in an unstructured environment.
• Making administrative improvement recommendations.
• Assisting with market and pricing studies.
• Responsible for special projects and requests as needed.
• Able to work overtime and shifts as needed.
• Performing as work assigned by supervisor.

Qualifications include :

Knowledge, skills, and abilities include :

Working conditions include :

Physical requirements include :

Legal notices include :

EEO Statement - En Espaol :

Nearest Major Market : Phoenix