TITLE 32 SUPERVISORY QUALITY ASSURANCE SPECIALIST GS-1910-12

Quality Assurance Supervisor

This position is located in an Air National Guard Aviation Wing, Maintenance Group. The purpose of this position is to supervise, establish and direct a planned, systematic approach of a quality assurance program designed to provide the maintenance managers confidence that aircraft, aircraft systems, products or supporting processes conform to technical, safety, work load and customer requirements. The position serves as the Supervisor of the Quality Assurance Division. In that capacity, the supervisor plans, implements, and executes a quality assurance program that includes independent surveillance and evaluations of all assigned aircraft, aircraft components, and maintenance personnel.

Plans, organizes, and oversees the activities of the Quality Assurance Division. Develops goals and objectives that integrate organization and Quality objectives.

Plans work to be accomplished by subordinates. Makes decisions on work problems presented by subordinate personnel. Establishes and develops performance standards.

Manages, reviews and develops maintenance policy, advising supervisors and employees on both general policy and specific maintenance matters.

Manages the Maintenance Standardization Evaluation Program (MSEP), which provides the Maintenance Group Commander and maintenance managers the visibility to assess and improve the proficiency of the work force, facilitate continuous process improvement, and provide the customer with high quality aircraft and components on time.

Manages critical assessment programs such as; Unit Self Inspections, Maintenance Standardization, Operational Readiness, Unit Compliance Inspections, and Staff Assistance Visits (SAVs). Responsible for the development and maintenance of organizational level checklists.

Manages the organization's quality program and elements of the program to gauge compliance with directives, assess established processes, identify deficiencies, implement corrective measures, and improve processes to enhance mission effectiveness and efficiency. Oversees the Consolidated Tool Kit (CTK) program.

Ensures personnel use proper data collection techniques and procedures for evaluation, inspection and audit programs and a number of related databases and spreadsheets to capture and catalog data elements for trending, cross-tell, and benchmarking.

Directs and controls the management of the Technical Order Improvement Program and Suggestion Program for the wing.

Manages critical compliance and configuration management programs.

Manages the Aircraft Weight and Balance, aircraft and equipment impoundment, chaffing, aircraft hot refuel / aircraft-to-aircraft, Product Quality Deficiency Report (QDR), and Over-G / Over-speed analysis programs.

Oversees and approves wing depot-level assistance requests.

Manages the Time Compliance Technical Orders (TCTO) and One Time Inspections (OTI) process.

Manages the Quality Assurance Surveillance Plan (QASP) to monitor Contractor Logistic Support (CLS) aircraft or Contract Field Team (CFT) as the government's on-site Quality Assurance Representative (QAR).

Represents and speaks for the Maintenance Group Commander with representatives of the National Guard Bureau, System Program Office (SPO) and internally within the Maintenance Complex on issues relating to maintenance processes, procedures, and policies.

Serves as the primary technical consultant to production area managers on issues related to quality, military specification, and international quality standards such as the International Organization for Standardization.

Collaborates with the Maintenance Group Commander and other squadron commanders to plan, develop and implement numerous long term plans to include; Aircraft Modification Plan, Depot Input Plan, force management, weapon system conversions, base supplements, Aerospace Expeditionary Forces (AEF) participation, and other.

Manages the entire maintenance quality assurance program and the establishment of procedures for monitoring the quality of products in a maintenance environment using a broad knowledge of end items, systems, including quality characteristics and a comprehensive knowledge of manufacturing methods, special processes, interrelationship of various parts, systems, subsystems and end item components.

Manages and plans a quality assurance program using a variety of accepted quality assurance procedures such as statistical computations and data collections.

Skill in using various computer and software applications to include but not limited to : word processing programs, spreadsheets, email services, databases and database management.

Performs other duties as assigned.

Requirements

National Guard Membership is required. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.

This is an excepted service position that requires membership in military assignment in WV's National Guard, and is required prior to the effective date of placement.

Selectee will be required to wear the military uniform.

Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.

Male applicants born after 12 / 31 / 1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered, or you are not eligible for appointment in this agency.

Federal employment suitability as determined by a background investigation.

May be required to successfully complete a probationary period.

Participation in direct deposit is mandatory.

U.S. Citizenship is required.

Required to obtain and maintain a satisfactory security clearance, AND, as minimum, a completed National Agency Check (NAC) prior to assignment.

The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.

Qualifications

Minimum Military Grade : E-8

Maximum Military Grade : E-9

Your rank MUST be included somewhere within your resume. You must fully substantiate in your own words that you meet the requirements listed below. When explaining minimum requirements and specialized experience you must give examples. Do not copy from the vacancy announcement or the position description.

All personnel applying for this position who do not meet the minimum military grade requirement MUST provide the proper signed memorandum from your respective Military Personnel Office (MILPO for ARNG, FSS for ANG) to prove eligibility to obtain the required grade upon accepting the position. All personnel who exceed the maximum military rank must provide a memorandum explaining if selected for this position, you will accept an administrative reduction in rank. The memorandum must be submitted WITH your application to be considered for this position.

Minimum Requirements : Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and Communicate effectively orally and in writing.

Specialized Experience : 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs, specialized experience includes experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved.

Education : Applicants may use a combination of education and experience to qualify. Please upload transcripts and / or diplomas.

Incentives : Relocation and Recruitment Incentives may be authorized for this position. All WVNG positions are pending availability of resources and funds.