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Fusion ERP
Fusion ERPAkaasa Technologies • Austin, Texas, USA
Fusion ERP

Fusion ERP

Akaasa Technologies • Austin, Texas, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Fusion ERP (Revenue Management (RMCS) Accounts Receivable Payables Collections Expenses Cash Management Fixed Assets Lease Management) Functional

Key Responsibilities

  • Engage business partners to gather requirements and translate functional needs into technical / functional specifications for Oracle Fusion ERP solutions.
  • Provide excellence in customer service support track-incidence diagnosis replication troubleshooting and resolution of complicated and critical cases.
  • Provide Customer Service on a functional level and ultimately drive to complete and total resolution of each service incident.
  • Interact directly with customers follows through on all assignments and takes ownership of customer issues.
  • Consult with Management in directing resolution of critical customer situations.
  • Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions.
  • Creation / review of Knowledge Articles.
  • Stay up to date on Oracle ERP advancements recommending best practices and continuous improvements.
  • Contribute to a collaborative knowledge-sharing team culture.

Qualifications & Skills

Mandatory :

  • Bachelors degree (BE BTech MCA) or MBA in Finance.
  • Minimum 5 years of experience in Implementation support or upgrade Projects with at least 1 implementation experience on SaaS ERP Finance AR AP Revenue Management Collections Expenses etc..
  • Primary Expertise in Revenue Management (RMCS) Accounts Receivable Channel Revenue Management Collections
  • Deep functional understanding of financial processes and ERP solution areas.
  • Strong analytical and problem-solving skills.
  • Ability to thrive in a fast-paced dynamic environment with minimal supervision.
  • Has real-time hands-on functional / product and / or technical experience; and / or worked with L1 / L2 / L3 level support; and / or have equivalent knowledge.
  • Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios.
  • Should have the ability to read and decipher software Log and Trace files as well as the ability to act upon the finding to determine a problem resolution.
  • Work with users to troubleshoot and resolve issues answers business questions provides data analysis.
  • Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts.
  • Conduct training and knowledge sharing sessions.

    • Good-to-Have :

  • Excellent communication and interaction skills including stakeholder and team facilitation.
  • Hands-on Configuration experience on at least one or more modules

    • Fusion Cash Management Tax Module

  • Fusion Fixed Asset
  • Fusion GL Accounting Hub
  • Knowledge of Fusion Cloud architecture setup manager and activities.
  • Knowledge of FBDI and OTBI reports development.
  • Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources such as legacy systems and third-party applications.
  • Knowledge on US Tax Requirements.
  • Knowledge of Security setup would be an added advantage.
  • Basic Experience in one of the following areas is seen as an advantage :

    • SQL

  • BIP
  • OTBI
  • Redwood
  • Strong learning orientation so you keep abreast of the emerging business models / processes applications product solutions product features technology features and use this learning to deliver value to customers on a daily basis.
  • Demonstrated experience in Managed Services that include Client Relationship Management Offshore Delivery Management Project / Program Management contribution to Business & Revenue Growth significant contributions in the area of successful delivery of KPIs to the customer.

    • Key Skills

    Aviation Safety,Anti Money Laundering,Arabic Speaking,Helpdesk,Cargo,Accident Investigation

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Fusion • Austin, Texas, USA

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