Software Engineer III

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Regular or Temporary :

Regular

Language Fluency : English (Required)

Work Shift :

1st shift (United States of America)

Please review the following job description :

Truist is looking for a hands-on Site Reliability Engineer (SRE) to Support and improve the reliability of our mission critical lending platforms. This role sits at the intersection of application engineering database performance incident management and business operations. You will own production stability lead high-severity incidents work directly with business users and drive automation and reliability improvements applications SQL Server and API integrations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

Key Responsibilities

• Provide Level 3 production support based financial applications.
• Lead and drive P1 / P2 incident bridges coordinating across application database infrastructure network and vendor teams.
• Perform rapid triage impact analysis mitigation and recovery for high-severity incidents.
• Own post-incident root cause analysis (RCA) including corrective and preventive actions
• Ensure incidents are documented clearly with business impact technical findings and long-term fixes.

Application & Platform Reliability

Automation & Continuous Improvement

Business & Stakeholder Engagement

Required Skills & Experience

SRE / Operations Skills

Domain Knowledge

Loan origination Underwriting and servicing Payments ACH statements and charge-offs

Communication & Collaboration

Strong documentation skills for incidents runbooks and operational procedures

QUALIFICATIONS

Required Qualifications

The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Degree and six to ten years of experience or equivalent education and software engineering training or experience

3. Understanding of key business processes and competitive strategies related to the IT function

to plan and manage projects and solve complex problems by applying best practices

to provide direction and mentor less experienced teammates. Ability to interpret and convey complex difficult or sensitive information

Preferred Qualifications

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Frequently (25% - 50% of the time)

Walking

Frequently (25% - 50% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment including PC keyboard and mouse copy / fax machines and printers.

Availability

Able to work all hours scheduled including overtime as directed by manager / supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and / or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Required Experience :

IC

Key Skills

Spring,.NET,C / C++,Go,React,OOP,C#,Data Structures,JavaScript,Software Development,Java,Distributed Systems

Employment Type : Full-Time

Experience : years

Vacancy : 1