Logistics Associate

Job Description

Job Description

Masser Logistics Services (MLS) is a key part of the Sterman Masser Family of Companies, providing reliable, efficient transportation and distribution solutions that support our fresh-cut, dehydrated, and packaged potato operations. Our team ensures safe, on-time delivery across the region while upholding our commitment to customer service, teamwork, and the Masser Fundamentals.

We currently have a full-time opening for a Logistics Associate to support our inbound and outbound brokerage operations. Join a growing logistics operation where your work makes a real impact every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain and champion our service commitment to our customers (100% on time in full).
• Answer all cold calls from brokers into the organization.
• Identify and vet prospective carriers to build a pipeline of service providers.
• Perform freight services according to company and government regulations.
• Plan and coordinate pick-up and delivery schedules.
• Work with Shippers, Carriers, and Dispatchers to manage their schedules.
• Track and report shipment status to customers.
• Maintain accurate carrier files (contracts and insurance).
• Resolve freight discrepancies in a timely manner.
• Maintain positive and productive relationships with customers.
• Work closely with MLS, Procurement, Shipping & Receiving to meet internal customer expectations.
• Create necessary Rate Confirmations and Bills of Lading.
• Ensure freight paperwork is completed and approved before transporting.
• Monitor shipment progress to ensure timely and undamaged delivery.
• Pay MLB customers for transportation services in a timely manner.
• Handle all Accounts Payable functions for the company.
• Constantly drive prices down while maintaining 100% on time in full.
• Stay organized and create new SOPs when needed.
• Grow the MLB book of business.
• Availability mornings, evenings, and weekends to address issues.
• Invoicing of all inbound and outbound shipments.
• Post, track, and disburse inbound and outbound loads.
• Maintain accurate tracking of all MLB loads.
• Perform accurate and timely data entry for all brokerage activities.
• Provide backup support in related areas as needed.
• Other Masser Logistics duties as needed

It is the company's desire to provide a healthful and safe workplace free from substance and alcohol abuse. The goal of this policy is to ensure that its employees are free from current substance and alcohol abuse, to maintain a drug and alcohol-free environment and to reduce the potential for unnecessary accidents, injuries and fatalities.

We have an obligation to our employees and the public at large to take the necessary and reasonable steps to assure safety in the workplace. The use of alcohol and drugs poses a serious threat, and we intend to do all that we can to maintain a safe, healthful and productive working environment.

The Company is committed to the elimination of drug and alcohol use and abuse in the workplace and has adopted this policy in which all employees are required to report to work in an apporoprate mental and physical condition to perform their jobs in a satisfactory manner.