Talent.com
Product Guide
Product GuideARC'TERYX • Bethesda, MD, US
Product Guide

Product Guide

ARC'TERYX • Bethesda, MD, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Description

Job Description
Your Opportunity at ARC’TERYX:
You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.
As a Product Guide at Arc’teryx, here’s what you’d be doing:
  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)
Are you our next Product Guide?
  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, and hold yourself accountable to what is required of you
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it
Expectations:
  • All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
  • You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document
  • Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request
Availability Requirements:
  • You are available for a minimum of one open, one close and one weekend shift each week
  • Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
  • Full Time – 30- 40 hours per week (5 days per week)
  • Part Time – 10- 30 hours per week (2-4 days a week)
A reasonable estimate of the pay range is USD$20.80 - USD$23.80 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Details:
Compensation:
Hourly

#LI-Onsite

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
[job_alerts.create_a_job]

Product Guide • Bethesda, MD, US

[internal_linking.similar_jobs]

Capital Markets - Product Management - Senior Associate

Fannie MaeWashington, DC, United States
[job_card.full_time]

Playing an essential role in the U.Fannie Mae is foundational to housing finance.Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable ren...[internal_linking.show_more]

 • [job_card.promoted]

Evergreen: Product Manager I

Ad Hoc LLCWashington, DC, United States
[job_card.full_time]

We are continuously sourcing for talent while we await anticipated job openings.Candidates who apply to this role understand we may not have an immediate opening and wish to be considered for futur...[internal_linking.show_more]

 • [job_card.promoted]

Senior Product Manager

Technology, Inc.Arlington, VA, United States
[job_card.full_time]

Division is currently seeking a.The role is pursuing an individual with an educational and/or industry focus in the processes and procedures to manage RF-based products through the entire product l...[internal_linking.show_more]

 • [job_card.promoted]

Product Manager

DSPoliticalWashington, DC, United States
[job_card.full_time]

We are looking for a Product Manager to join DSPolitical’s highly collaborative Engineering team.The Product Manager is a key role that serves both as the product liaison for features and the proje...[internal_linking.show_more]

 • [job_card.promoted]

Lead, Formative Product Measurement

PearsonWashington, DC, United States
[job_card.full_time]

The Lead, Formative Product Measurement is accountable for leading the execution and evolution of the measurement strategy across our formative assessment portfolio.This role operates within and ad...[internal_linking.show_more]

 • [job_card.promoted]

SAFe Product Owner

E-SolutionsWashington, DC, United States
[job_card.full_time]

As a SAFe Product Owner, your role is pivotal in ensuring the successful delivery of our products and services while adhering to values, principles, and successful patterns.Joining a cross-function...[internal_linking.show_more]

 • [job_card.promoted]

Senior Product Manager, Proteomics

Meso Scale DiscoveryRockville, MD, United States
[job_card.full_time]

The Senior Product Manager is responsible for product management and commercialization of MSD products assuring the achievement of short- and long-term revenue profit and goals.This position is als...[internal_linking.show_more]

 • [job_card.promoted]

Sr Product Manager, Growth Partnerships

Warner Bros. DiscoveryWashington, DC, United States
[job_card.full_time]

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.Behind WBD's vast portfolio of iconic ...[internal_linking.show_more]

 • [job_card.promoted]

Product Owner

Edgewater Federal SolutionsWashington, DC, United States
[job_card.full_time]

The GRC Product Owner is responsible for defining, prioritizing, and delivering solutions that support the organization's Governance, Risk, and Compliance objectives.This role bridges business need...[internal_linking.show_more]

 • [job_card.promoted]

Senior Insurance Product Analyst

GEICOBethesda, MD, United States
[job_card.full_time]

Senior Insurance Product Analyst HYBRID.At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverag...[internal_linking.show_more]

 • [job_card.promoted]

Digital Product Owner - Colorado Springs, CO

AHU Technologies, Inc.Washington, DC, United States
[job_card.permanent]

Digital Product Owner (DPO) - AI & Contact Center Automation.Remote (Associated with Colorado Springs Campus).You will serve as the primary liaison between business stakeholders and IT delivery tea...[internal_linking.show_more]

 • [job_card.promoted]

GUI Development Lead

Synergy ECPColumbia, MD, United States
[job_card.full_time]

Synergy ECP is a Service Disabled Veteran-Owned Small Business SD(VOSB) that was formed in July 2007 with Headquarters in Columbia, MD and is made up of talented, dedicated staff to provide a broad...[internal_linking.show_more]

 • [job_card.promoted]

Product Manager - HEDIS/Stars

HumanaWashington, DC, United States
[job_card.full_time]

Become a part of our caring community.The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use.The Lead Product Manager works on problems of diverse scope an...[internal_linking.show_more]

 • [job_card.promoted]

Sr. Product Manager/Mobile

ARSIEM CorporationColumbia, MD, United States
[job_card.full_time]

At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients.We provide support to multiple agencies across the United States Government.ARSIEM h...[internal_linking.show_more]

 • [job_card.promoted]

Product Manager

NXT LLCCapitol Heights, MD, United States
[job_card.full_time]

We are seeking a Product Manager to play a pivotal role in various client modernization initiatives.This role will involve leading cross-functional teams to define, develop, and launch new products...[internal_linking.show_more]

 • [job_card.promoted]

Sr Product Manager, Tech - Ad Products, Prime Video

AmazonArlington, VA, United States
[job_card.full_time]

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices.Prime members can customize their ...[internal_linking.show_more]

 • [job_card.promoted]

Director of Product Management - B2B SaaS Defense Tech

ProductoWashington, District of Columbia, US
[job_card.full_time]

We are looking for a Director of PM to join a rapidly growing $100M ARR defence technology unicorn!.Experience, qualification, and soft skills, have you got everything required to succeed in this o...[internal_linking.show_more]

 • [job_card.promoted]

Product Manager

GovCIOWashington, DC, United States
[job_card.full_time]

GovCIO is currently hiring for a Product Manager to oversee the technical readiness, integration validation, and clinical workflow alignment of AI-enabled technologies deployed within VA clinical e...[internal_linking.show_more]