Sr Program Manager - Facilities

Senior Program Manager

Cryoport Systems is the life science industry's most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express shippers, Cryoportal Logistics Management Platform, leading-edge Smartpak Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24 / 7 / 365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

Position Summary

This position plays a critical strategic role in enabling product innovation by leading the planning and execution of facility development and readiness initiatives that support operations, product development, testing, and scale-up efforts. Primarily serving as the bridge between physical infrastructure requirements and the dynamic demands of a fast-paced R&D environment (and the design / build process), the Senior Program Manager ensures that facility capabilities align seamlessly with product development timelines and milestones from early-stage prototyping through commercialization and all projects are tracked for budget, resources, milestones, and timelines. Managing effective, efficient and timely cross-team collaboration and requirements is critical to the success of this role - we look for a bridge builder who can navigate interna and external stakeholders with timely project management, communications and metric tracking. The role is also responsible for managing engineering-driven product development programs across the full Cryoport product portfolio, guiding projects from concept through to successful market launch. This includes oversight of complex and concurrent projects involving product design, manufacturing integration, and facility enablement. In addition, the role may lead select sustaining engineering initiatives as needed to support product lifecycle management and ongoing improvements.

Primary Responsibilities include but are not limited to :

• Work with the cross-functional teams to optimize the processes around facilities approval, design, build, qualify, and change control process around both new greenfield projects as well as modifications to existing facilities.
• Lead capital improvement and facility buildout projects that support the needs and requirements of functional business units (e.g. Logistics, Consulting, Bioservices & Integricell), R&D labs, pilot production lines, environmental testing chambers, product development / engineering, and / or cleanrooms.
• Work with internal teams to optimize the requirements definition, validation and sign-off process.
• Translate product and process requirements into facility design specifications (e.g., utility needs, workflow layout, temperature-controlled spaces).
• Partner with cross-functional teams (Bioservices, Logistics, Consulting, Integricell, etc.) to plan physical infrastructure to support evolving product pipelines.
• Oversee request, approval, design, construction, commissioning, and qualification activities in alignment with development timelines.
• Develop and manage integrated schedules that connect facility readiness with product milestones (e.g., bench testing, pilot runs, clinical builds) and key financial and operational metrics.
• Ensure facilities infrastructure (e.g., HVAC, lab equipment, production equipment, monitoring systems, etc.) meets regulatory and performance requirements for new products.
• Anticipate scaling needs and lead space planning efforts to support rapid product growth.
• Identify and resolve dependencies or bottlenecks between physical infrastructure and product deliverables.
• Lead Product Development (PD) cross-functional teams in the execution of PD projects and programs from initiation through to transfer to operations, to mature product support.
• Engage in lead discovery / scoping meetings with support from Product Marketing, Product Management & Business Development to qualify New Product Development projects and identify scope of work, budgets, and timelines - including internal and external team scheduling and coordination - and capture sufficient information to create a formal project plan.
• Creation and active management of comprehensive, accurate and multi-stakeholder PD project plans which align to PD PMO standards, templates and processes.
• Lead schedule and budget and scope activities for PD projects and programs constituting the strategic initiatives for the business Portfolio.
• Use of consistent project management and product development methodologies to maintain accountability of all team members, project budgets and timelines.
• Develop Key Performance Indicators and project health metrics and maintain these metrics at a project and portfolio basis.
• Lead product requirements gathering sessions with key stakeholders and ensure core requirements are captured to meet product-specific objectives.
• Identify major milestones and delivery dates, manage project scope, track progress to detailed schedules including identifying critical path, constraints, contingencies, and mitigations to achieve project objectives.
• Manage and identify key resource needs across projects and across the product portfolio to ensure project deliverables can be delivered on time and budget with existing resources (or identify need for additional resources or key business leader commitment to have resources needed when required). Deliver regular reports on project and portfolio resource utilization, blockers and insufficiency.
• Quantify project deliverables and track progress, managing to prevent roadblocks rather than reacting to them.
• Coordinate resources to ensure established time to market target date is achieved.
• Develop and maintain initial, monthly, and quarterly operating budgets for each project - including budget vs. actuals along with documented deviations.
• Develop and maintain initial, monthly and quarterly project summaries, highlighting mitigation options for key issues and risks with team proposed recovery plans.
• Conduct post project analysis to identify potential improvement in processes, ensure project goals were met, evaluate cost variances, analyze actual verse projected metrics, and determine the overall efficiency of the project. Work collaboratively to share project learnings cross-team to ensure continuous improvement.
• Escalate threats to project plan as required to functional management and senior leadership.
• Ability to lead / guide / mentor junior level project managers.
• Present project updates in global recurring meetings, providing cost / benefit analysis summaries and forecasting models for project resources, budget vs. actual costs, key risks / issues and team Asks.
• Responsible for timely communication of project status updates, with mitigations to any gaps.
• Other duties as assigned.

Competencies

Qualifications and Education Requirements :