Certified Medical Assistant

Duke University :

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Positional Summary

Perform a variety of administrative and patient care supportive duties in Student Health. Assist administrative, medical and / or nursing staff in the registration, examination and treatment of patients, ensuring the office runs smoothly.

Key Position Duties

Patient Registration - 45% of Effort

• Register and process appointment check in and check out in the electronic medical records systems.
• Enter and / or verify health insurance information and collect payments as necessary.
• Check to ensure eligibility for students.
• Schedule appointments for new and returning student patients.
• Assist with Prior Authorizations.
• Coordinate care and referral scheduling.

Clinical Care - 45% of Effort

Patient Relations - 5% of Effort

Other- 5% of Effort

The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Anticipated Pay Range :

Duke University provides an annual base salary range for this position as USD $18.00 to USD $24.89. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education / training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at :

Qualifications, Skills, and Competencies

Required Minimum Qualifications :

Minimum Experience

Physical Demands :

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Strongly Preferred Education and Experiences :

Certifications : Certification by AAMA preferred

Preferred Skills and Competencies

Competencies :

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions :

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.