PODS TAD SpecialistGlobal Medical Response • Phoenix, AZ, United States
PODS TAD Specialist
Global Medical Response • Phoenix, AZ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Collaborate with Communications to ensure proper guidance and dispatch for non-emergency transports, including required paperwork and authorizations. Review non-emergency transports to identify the correct payor and determine authorization requirements. Follow established processes to request and obtain necessary authorizations. Manage the Authorization work bin to meet payor requirements. Address customer complaints promptly by investigating, redirecting, or resolving issues. Maintain professionalism and uphold company policies, procedures, and information security standards. Build and sustain strong relationships with AMR teams (Operations, Business Development, IT, Finance) and external stakeholders (clients, payors, consultants, banks, government agencies). Demonstrate teamwork, cooperation, and a commitment to helping others succeed. Take initiative to learn new skills, improve communication, and enhance personal knowledge. Communicate effectively with customers, facilities, AMR Operations, and payors. Seek opportunities to improve processes and the work environment. High school diploma or GED required. Understanding of Medicare and Medicaid guidelines for ambulance billing preferred Proficient with Microsoft office and basic computer functions; ability to use a QWERTY keyboard with 40 words per minute typing Knowledge of HIPPA, Sarbanes-Oxley, and other key regulations within one month of hire. Clear communication in English, both verbal and written, with proper grammar and punctuation.
TAD (Transport Authorization Department) Specialist
LOCATION : Phoenix, AZ (onsite)
Compensation : $18.00 - $ 20.00 per hour
Schedule :
6 : 00 am - 6 : 00 pm : Thursday, Friday & Saturday
6 : 00 am - 6 : 00 pm : Wednesday, Thursday, Friday & Saturday (overtime eligible)
- will eventually transition to overnight hours
The Transport Authorization Department (TAD) Specialist is responsible for authorization management of non-emergency transports. TAD Specialists work with Communications, Operations, payors, and billing to ensure appropriate paperwork is obtained before or around the time of the patient's transport.
Responsibilities :
Qualifications :
Education & Industry Experience
EMT certification / licensure or medical experience preferred.
Familiarity with computer programs and software preferred.
Experience working with the general public preferred.
Medical industry experience preferred.
Basic knowledge of medical and insurance terminology preferred
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View our employee's stories on how we provide care to the world at www.AtaMomentsNotice.com.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
R0048778
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Specialist • Phoenix, AZ, United States
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