Technical Support SpecialistVirtualVocations • Rochester, New York, United States
Technical Support Specialist
VirtualVocations • Rochester, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Tech Admin (Technical Support Specialist) to join their team.
Key Responsibilities
Handle technical requests, troubleshoot issues, and set up equipment
Manage onboarding / offboarding processes, including user account setup and access
Administer and maintain key tools and automate processes using various technologies
Required Qualifications
2+ years of experience in technical support, systems administration, or a similar role
Proficiency in English at a B2 level or higher
Strong learning agility and ability to quickly adapt to new tools and technologies
Experience with CRM administration and automation tools is a plus
Familiarity with tools such as Twilio, Aircall, Front, Stripe, or Google Apps Script is beneficial
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Technical Support Specialist • Rochester, New York, United States
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