Description
Reporting to the Communications Manager the primary purpose of this position is to develop and implement technology solutions to achieve communications goals. These solutions will primarily be in the areas of web development and database management. This position is part of the communications team in the Graduate School and provides support across the department including areas of recruitment admissions and student services.
Responsibilities
Web Assets Upkeep
- Assist in the upkeep of primary web assets such as the Graduate School website the Graduate Council website and intranet sites related to faculty and staff support
- Assist with content updates but the development of HTML / CSS / Javascript solutions for specific needs as they arise.
- Assist in the redesign and development of the next-generation Graduate School website using new systems developed by the university-level web development teams.
CRM-Related Assets
Collaborate with Graduate School teams to develop solutions in Slate and Salesforce to display data for users (faculty staff students) allowing them to interact with Slate and Salesforce data.Develop microsites (portals) and forms as needed.Pprovide support in the continuing development and maintenance of HTML email templates used in CRM-related communications.Data Management and Reporting
Collaborate with Graduate School staff and the Office of Innovative Technologies this position will develop and implement solutions to connect various data sources across campus related to graduate students to provide necessary reports used by administration to implement data-driven strategies.Graduate School Event Support and Service (Orientations Hooding Community Fair etc.)
Provide support and service for Graduate School EventsOther duties as assigned.Qualifications
Required Qualifications
Education : Bachelors Degree and one year of relevant experience in developing content for multiple communications channels including email and social media or an equivalent combination of education training and experience.OR
An Associates degree and 3 years of relevant experience.
Knowledge Skills Abilities :Ability to learn and adapt to new technologies
Excellent oral written interpersonal and customer service skills.Strong attention to detail.Preferred Qualifications
Experience :Previous work in higher education
Administration of a CRM such as Slate or SalesforceBuilding and deploying HTML emailsGraduate enrollment managementExperience with databases such as Oracle or MySQLKnowledge Skills Abilities :Wordpress and / or Sharepoint
Graphic Design PrinciplesKnowledge of higher ed admissions processesKnowledge of HTML CSS Javascript and other relevant web technologiesWork Location
Location : Knoxville TN
Onsite Hybrid or Remote : Onsite (UTK campus)Compensation and Benefits
UT market range : 8
Anticipated hiring range : $48000 - $53000Find more information on the UT Market Range structure hereFind more information on UT Benefits hereApplication Instructions
To express interest please submit an application with the noted below attachments. To be assured of full consideration completed applications with the following attachments should be submitted.
ResumeCover LetterList of 3 Professional ReferencesAbout The College / Department / Division
The Graduate School at the University of Tennessee Knoxville is a dynamic innovative and collaborative partner in shaping graduate education and a dedicated advocate for our graduate student experience. Applying a people-centric approach to all we do; we lead the University in providing support to ensure our programs are among the best in the nation and inspire students to be catalysts for change in the evolving global society.
Required Experience :
IC
Key Skills
Campaigns,Animal Care,Anti Money Laundering,Endpoint Security,ABAP,KG Teaching
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 48000 - 53000