Ocean Export Documentation Specialist

Ocean Export Documentation Specialist

Job Category: HQ Hourly Admin Gen

Requisition Number: OCEAN004861

Location: Orange, CA 928652705, USA

Description

Job Duties

Including, but not limited to:

• Manage FAS (Free Alongside Ship) customer relationships and drive sales through proactive outreach and solution-based support.
• Coordinate end-to-end ocean export processes, including booking, documentation, and compliance with international regulations.
• Communicate with carriers, terminals, and internal teams to ensure timely cargo movement and resolve shipment issues.
• Works independently on a PC when using MS Excel, Word, and Outlook.
• Perform recordkeeping in manual, pdf and electronic database formats.
• Communicates with email, texting, and instant messaging.
• Phone etiquette that includes noting information, takes messages, schedules return calls, forwards calls, and any other task related to the phone.
• Work with other employees in the area working on different tasks.
• Maintain Scheduling and event calendars.
• Complete forms in accordance with company procedures.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Keep work areas neat and orderly
• Regular attendance and punctuality are essential job functions
• Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.

Qualifications

• Ocean Export experience
• Export Documentation experience/knowledge
• Flexibility to manage large volume of emails
• Excellent organizational skills
• Must pass a medical physical and drug test
• Must pass a background check and credit check
• Preferred high school diploma or GED and/or foreign education acceptable
• Some college one year or more preferred
• Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands
• A basic understanding of MS Office products

Job Expectations Comply with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures.

Physical Requirements Work Environment: Office Equipment & Tools: Personal computer, multi-line phone, Laser printer Physical Demand Level: Light to Moderate Work Capacity: Lifting & carrying 35lb loads, bending, kneeling, and sitting for long periods. Sensory Demands: Hearing, vision, touch and taste Hand Movements: Repetitive motions, gripping, keyboard alignment

Work environment: In-person for the first 6 months of employment, remote after the first 6 months, contingent on satisfactory performance.

Hours: Flexible from 6 AM - 8:30 AM start

Pay rate: $25-28/hr DOE

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.