Parking Field Operations & Adjudications Analyst

As part of our equity and diversity commitment and continuing effort to offer career ladder opportunities to our employees the following position is being offered as a promotional recruitment effort. Only current state staff on-campus may apply.

Job No : 552362; 11 / 06 / 2025

PARKING FIELD OPERATIONS & ADJUDICATIONS ANALYST

Administrative Analyst Specialist II

Public Safety / Transportation

Salary Range : $5274 - $7684 / Monthly (Budgeted Hiring Salary Range $5274 - $5488 / Monthly)

Work Schedule : Full-Time Monday - Friday 7 : 30 a.m. to 4 : 00 p.m.; exempt classification.

Essential Functions : Under the direction of the Executive Director of Parking & Transportation Services the Parking Field Operations & Adjudications Analyst is responsible for coordinating and monitoring campus parking operations as well as managing the administrative review process for parking citations. The role provides oversight of field operations ensuring efficiency compliance fairness and effective customer service in accordance with California State law CSU policy and campus regulations. The incumbent serves as the primary point of contact for parking operations managing sensitive situations and information with discretion. They coordinate daily enforcement and traffic flow analyze staffing patterns and recommend resource allocation strategies to meet operational and event-related needs. A key responsibility includes collaborating with campus stakeholders to plan and evaluate parking and traffic management strategies for large-scale events covering staffing signage deployment and post-event addition the analyst oversees citation adjudication that requires driving ensuring proper handling of appeals compliance with legal requirements and fairness in decision-making. They also manage parking technology systems such as license plate recognition pay stations and mobile apps monitoring their performance resolving vendor issues and recommending upgrades. The position supports staff training scheduling and workforce reporting while preparing detailed statistical and analytical reports to track trends forecast needs and inform management decisions.

Required Qualifications & Experience : Equivalent to a bachelors degree from an accredited four-year college or university or 6 yrs of experience in a lead role. Must have a valid California drivers license. Knowledge and the ability to understand interpret and apply complex rules and regulations in order to provide effective and consistent citation processing services as mandated under State law and legislation. Excellent organizational skills and ability to handle multiple assignments in a timely fashion while maintaining compliance. Strong interpersonal skills to handle sensitive interactions. Demonstrated ability to use parking integrated systems perform testing and fit gapping for system updates and implementations Ability to administer exceptional customer service and work efficiently independently and in a team environment. Good leadership skills and ability to communicate effectively both orally and in writing. Ability to : prioritize work and handle multiple tasks; analyze data to ensure compliance recognize trends identify problems and provide recommended solutions as needed; utilize Microsoft Office products especially Outlook Excel and Word; and work independently with minimal supervision. The incumbent must have a demonstrated interest and / or ability in working in a multicultural / multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University Los Angeles as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California. As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Closing Date : Review of applications will begin on November 21 2025 and will continue until the position is filled; however the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21 2017 as a condition of employment.

In addition to meeting fully its obligations under federal and state law California State University Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance civility and respect for the rights and sensibilities of each individual. To that end all qualified individuals will receive equal consideration without regard to economic status race ethnicity color religion disability national origin or cultural background political views sex or sexual orientation gender or other personal characteristics or beliefs.

Candidates must demonstrate ability and / or interest in working in a multicultural / multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities women and persons with a disability to apply. Upon request reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity / Title IX Employer.

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Required Experience :

IC

Key Skills

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Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5274 - 7684