Digital Systems Coordinator

This is a hybrid position, in the Agoura Hills, CA office on Monday, Tuesday, and Thursday, remote Wednesday and Friday.

We will not consider remote only applicants .

Compensation for the position is $23.50 - $25.00 per hour (non-exempt).

Duties:

• Web Events: Oversee all elements of web events from start to finish Coordinate incoming Salesforce and Asana event requests, ensuring all information and content aligns with the Joni and Friends Brand and Communications Standards Communicate with the requestee to understand each aspect of a request; collaborate with teams to revise copy and photos as needed to maintain excellent user experience Create web event tasks, event pages, fundraising pages, and other collateral on additional platforms as requested Coordinate content for online event pages, autoresponders, peer-to-peer fundraising, and registrations within GoFundMe Pro, Asana, and WordPress Serve as Marketing lead in responding to event and fundraising page-related service tickets Provide event page and fundraising page reporting to management and vendors as requested Optimize the event process and automations in Asana templates based on feedback and results Optimize web event page layout based on feedback and results Platform and Project Coordination Collaborate with the Digital Experience team to review, prioritize, and assign requests Integrate with teams across the ministry to ensure seamless connections between Salesforce, GoFundMe Pro, WordPress, Asana, and other ministry platforms as needed Provide troubleshooting solutions for digital platforms; collaborate with teams to identify improvements so that constituent needs are met across platforms Connect all web events to related projects/requests within Asana for team visibility Provide service-minded communications with all external and internal teams Assist with additional web projects, donation pages, and other team projects as required Other duties and projects as assigned by supervisor to support department and organizational needs Qualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith Desire to serve in a growing and dynamic Christian service ministry 2+ years of marketing, product, or communications experience, preferably in the non-profit sector Bachelor’s Degree preferred Service-minded attitude and communication with strong problem-solving skills C ommitment to accuracy, with the ability to effectively organize and prioritize a wide range of daily tasks with varied deadlines; strong sense of confidentiality Capability to learn or proficiency in MSO365, Asana, Salesforce, WordPress, and GoFundMe Pro Understanding of Christian ministry and specifically Joni and Friends is desirable Physical Requirements: This position primarily involves sedentary work in an office setting.
• The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies.
• The role may also require occasionally lifting or carrying items up to 20 pounds.
• Work is performed in a professional office setting with occasional movement throughout the facility.
• The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions.
• Employees are expected to maintain safety and ergonomic awareness while performing all tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

MINISTRY LIFE:

• Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do.
• Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities.
• We desire to see the local church become a place of belonging for every family living with disabilities.
• We want every employee to excel in their walk with Christ and at their job.
• We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.

CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

• Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML).
• This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches.

This core competency includes:

• Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities Continuous Growth – Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

BIBLICAL COMMISSION:

• “Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV) VISION: “A world where every person with a disability finds hope, dignity, and their place in the body of Christ.” MISSION: “To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.” VALUES: Honor God in everything we do Build relationships based on trust and respect Maintain integrity and excellence in programs and services Practice responsible stewardship * Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name.
• The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI).
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