Job Description
Job Description
Role : Workstation Engineer
Location : Irvine, CA - 5 days onsite
Role Type : Contract
We are looking for experienced and certified Workstation Engineer to join our team. The engineer will provide Tier 3 support for our enterprise workstation environment, with a focus on AVD (Azure Virtual Desktop) , SCCM , Intune , GPO , and Azure infrastructure. The ideal candidate will possess deep technical expertise in workstation architecture, including network protocols , proxy / firewall configurations , and enterprise security standards .
Key Responsibilities
- Provide advanced (Tier 3) support for workstation-related escalations, including root cause analysis and resolution.
- Manage and optimize AVD host pools, session hosts, and VM images using tools like Azure Image Builder.
- Configure and troubleshoot FSLogix profiles, Azure AD integration, Group Policies, and MSIX app attach.
- Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
- Collaborate with internal teams to resolve complex issues involving proxy, firewall, VPN, and network routing.
- Lead or assist in the deployment and maintenance of workstation infrastructure in Azure.
- Maintain documentation, runbooks, and knowledge base articles for support processes.
- Participate in change management, incident response, and disaster recovery planning.
- Provide mentorship and guidance to Tier 1 and Tier 2 support teams.
Required Qualifications
7 + years of experience in enterprise workstation engineering or IT infrastructure support.Proven experience with :Microsoft Azure and Azure Virtual Desktop (AVD)
Microsoft Endpoint Configuration Manager (SCCM)Microsoft Intune and AutopilotGroup Policy Management (GPO)Windows 10 / 11 and Windows Server environmentsStrong understanding of :Proxy and firewall configurations
Network protocols (TCP / IP, DNS, DHCP, VPN)Azure AD and hybrid identity modelsExperience with FSLogix, MSIX app attach, and session host scaling.Excellent troubleshooting and documentation skills.Preferred Certifications
Microsoft Certified : Azure Administrator Associate (AZ-104)Microsoft Certified : Modern Desktop Administrator Associate (MD-100 / MD-101)Microsoft Certified : Windows Server Hybrid Administrator AssociateITIL Foundation or equivalentPowered by JazzHR
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