Resident Services Coordinator - Main Office

Description

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Knowledge / Skills  and Experience

Education and / or Experience

Experience in customer service / administrative field i.e. hotel, property management, F&B, retail, receptionist. High School Diploma or equivalent.

Language Skills

Ability to read and comprehend instructions, correspondence, and memos.

Ability to write correspondence emails. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to effectively listen and comprehend homeowner, guest or vendor requests and concerns.

Ability to speak effectively before groups of customers or employees of organization in English.

Knowledge of Spanish a plus.

Equipment Utilized

Computer, desk phone, key bank machine, copier / printer, tablet

Computer Operations

Microsoft Office (Word, Excel, Outlook)

Building Link

Key bank and fob system

Internet Explorer

Mathematical and Reasoning Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.