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Case Manager
Case ManagerSt. Vincent de Paul Georgia • Atlanta, Georgia, USA
Case Manager

Case Manager

St. Vincent de Paul Georgia • Atlanta, Georgia, USA
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  • [job_card.full_time]
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St. Vincent de Paul Georgia (SVdP) envisions a more just and compassionate Georgia where every neighbor lives with dignity and opportunity. Our mission is to serve our neighbors with love and respect : delivering help hope and pathways to self-sufficiency. With a core focus on preventing homelessness fighting hunger and improving health we are the oldest and largest state-wide social service nonprofit. Our programs include rental and utility assistance food recovery and distribution and prescription fulfillment through an onsite pharmacy. Our essential elements are Faith Friendship and Service and we strive to practice the Vincentian Virtues of Simplicity Selflessness Gentleness Humility and Zeal. Services are provided through the headquarters (Council) facility in Chamblee GA 75 Conferences (parish-based chapters) throughout the state and 9 Thrift Stores. To learn more about SVdP Georgia and our programs visit our website at

Feed. Clothe. House. Heal.

Position Summary

At the direction of and in collaboration with the Council Casework Manager the Case Manager is responsible for providing case management services to SVdP GA clients seeking direct aid and other assistance. The Case Manager is also responsible for maintaining accurate records of clients served to ensure compliance with funding requirements.

Job Responsibilities :

  • Meet with neighbors in need (clients) primarily in English and Spanish assess their situation and provide help and hope to them.
  • Interview collect documentation and determine the appropriate assistance to meet the specific neighbor in needs (client) complex needs; refer to other community resources and organizations as needed.
  • Assess and enroll neighbors in eligible government assistance programs (SNAP TANF Medicaid CHIP etc)
  • Keep impeccable electronic and paper records of assistance given by funding source in coordination with Council Casework Manager Grants Manager and the Finance Department; assist with the completion of reporting and other funder documentation; assist with the completion of reporting and other funder documentation.
  • Learn and utilize various databases and systems required for specific duties including but not limited to Excel Client Management System (CMS) Gateway Client Track and HMIS.
  • Provides oversite and direction to volunteer caseworkers as needed
  • Represents agency in community and / or interagency activities.
  • Refers clients to community resources and other organizations.
  • Attend staff meetings and keep staff updated on member and Conference developments / issues.
  • Provide support to staff on special projects and initiatives such as workforce development and internal voucher assistance; provide back-up as needed for intake and receptionist.
  • Other duties as assigned.

Qualifications :

  • Bachelors degree Social Work Psychology or similar discipline required; LCSW preferred
  • 2 years experience in a case work field providing direct assistance
  • Basic computer skills
  • Effective verbal and written communication skills
  • Bilingual Spanish speaker a plus
  • Strong interpersonal abilities
  • A valid drivers license and reliable transportation; willingness to travel within the state of Georgia (10% or less)
  • Genuine compassion for the well-being of people; experience with trauma informed care a plus
  • Ability to support the mission of a Catholic based non-profit organization
  • Work Environment / Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
  • Required to stand walk and sit; talk or hear both in person and by telephone; use hands to handle or feel objects or controls; reach with hands and arms.
  • Must have the ability to lift and small carry parcels packages and other items to walk short distances and drive a vehicle to deliver and pick up materials.
  • This position works in an in-person office environment Monday - Friday during normal business hours. He / She may occasionally support special events on nights and weekends
  • Compensation :

    Competitive salary commensurate with experience and background plus benefits including health insurance and 401K retirement plan 401K match STD LTD Life Insurance FSA.

    This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may perform other related duties as may be required.

    Learn more about St. Vincent de Paul Georgia at

    Required Experience :

    Manager

    Key Skills

    Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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