Administrative Assistant

Job Description

Job Description

January 2026 Start Date

We are looking for a highly organized and detail-oriented individual to join the team. The position requires close collaboration with inter-company departments. Plays a vital role in supporting the daily operations of our manufacturing department, serving colleges, universities, and higher education institutions with high-quality printed certificates, diplomas, and diploma covers.

Duties

• Update, maintain, and manage client relationship management system (CRM).
• Generating internal sales schedule based on individual client contract needs.
• Anticipate and manages the client’s diploma cover orders and shipments through effective and professional communication with clients.
• Assist in researching and addressing departmental related client questions or concerns directly with the Client Relations, Accounting and Sales teams.
• Production pre-flight ensuring that all production specs are provided to the appropriate departments in line with client expectations.
• Ongoing inventory and organization, including the maintenance of client-provided cover inventory and Paradigm-produced cover inventory.
• Assist in on-going inspection of job quality from conception to production of final product.
• Generate individual sales order required for client shipments.
• Responsible for coordination, scheduling and tracking of all department related shipments.
• Strong communication skills, both verbally and written, in a professionally and grammatically-correct manner where needed or when required with clients, service providers, and fellow employees.
• Assist with all other tasks and duties (both in and across departments) as assigned or requested.

Requirements

General Expectations

Compensation and Benefits

Additional Information and Signature

For over 32 years, Paradigm, Inc. has proven to be a unique, successful and dynamic company with a reputation of being the best in our industry. A positive attitude, proven work ethic and a desire to learn and surpass expectations are what you will find in our current employees. We seek hard workers with dependable transportation who possess the same ambition, attitude, integrities, desire and required skills to join our team.

Simply stated, we want you to be successful : we therefore make every effort to quantify a candidate’s suitability before an offer of employment is extended. Hence, interviewing at Paradigm is a multi-stage process.