Sr. Director, Analyst - Public Cloud Sourcing Expert Focus (Remote : US)

Senior Director Analyst

Gartner seeks a Senior Director Analyst to provide Business and Technology Insights services to global clients in Sourcing, Procurement, and Vendor Management. The role will focus on public cloud optimization and transformation services (PCOTS), requiring knowledge and experience in sourcing Amazon Web Services (AWS), Microsoft Azure Cloud, and Oracle Cloud Infrastructure services. You will leverage your extensive industry experience to guide clients through their buying journeys for complex IT services, helping them navigate evolving cloud strategies, optimize costs, and achieve transformational business outcomes. In addition to the knowledge specific to the cloud market, this position requires experience in sourcing other IT infrastructure services, such as data center outsourcing, managed security services, and digital workplace services. Additional data and analytics experience and sourcing application services would be a plus.

The candidate will advise Gartner clients on negotiating and administering high-value, multiyear contracts with key cloud vendors such as AWS, Azure, Oracle, and other IT Infrastructure services. This involves leveraging a data-driven approach, combining forecasts derived from internal usage metrics with market intelligence, to secure favorable pricing, flexible commitment terms, and robust service level agreements.

As a Senior Director, Analyst focusing on Public Cloud Sourcing, you will :

• Research and Thought Leadership : Create innovative, thought-provoking, and highly leveraged "must-have research" content to help sourcing and CxO clients achieve required business outcomes from Outsourced IT Services. Demonstrate thought leadership in establishing provocative and pragmatic research positions, collaborating across a team of analysts.
• Advisory Services : Provide high-quality, actionable advice through various media (written responses, presentations, webinars, or inquiry calls). Guide clients in selecting providers for application-led, cloud-native transformation projects and ongoing public cloud managed services.
• Sourcing Strategy and Negotiation : Advise Gartner clients on leading end-to-end sourcing projects for public cloud services. Formulate and implement comprehensive sourcing strategies focused on public cloud services, identifying best-fit solutions among cloud providers. Advise clients on leading negotiations for multiyear contracts, ensuring favorable pricing, volume discounts, flexible commitment terms, and optimal service level agreements (SLAs).
• Contract Management and Risk Mitigation : Advise clients on negotiating optimal contract terms, focusing on cost optimization, vendor performance, and risk mitigation. Identify and address contractual risks such as overly rigid renewal terms, audit clauses, and unfavorable escalation of support fees. Support clients by reviewing client contracts for Outsourced IT Services, identifying gaps in the commercial terms or SLAs.
• Market Intelligence and Analysis : Continuously monitor trends in cloud service pricing, vendor discount programs, and contractual terms, using data sources and benchmark pricing information to drive negotiations.

Education and Experience

Required Skills and Analyst Capabilities