Collections SpecialistIndiana Staffing • Indianapolis, IN, US
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Collections Specialist
Indiana Staffing • Indianapolis, IN, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.permanent]
[job_card.job_description]Minimum 1 year of B2B collections experience Strong written and verbal communication skills; able to explain complex financial situations clearly Excellent negotiation and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment Positive, professional demeanor with a strong work ethic
Business-to-Business Collections Specialist
Location : Just north of downtown Indianapolis
Type : Contract-to-hire (approx. 90 days to permanent)
Schedule : Full in-office training, then hybrid with remote work on Mondays and Fridays
About the Opportunity
Our client, a service company headquartered just north of downtown Indianapolis, has an immediate opening for an experienced Business-to-Business Collections Specialist. This role is ideal for someone who can balance persistence in collecting outstanding debts with professionalism and customer service to maintain strong client relationships.
Key Responsibilities
- Proactively identify and manage overdue commercial accounts
- Communicate with clients via phone, email, and written correspondence in a courteous, professional manner
- Negotiate and secure payment arrangements for outstanding invoices
- Maintain accurate records of all communications and collection activities
- Process payments and ensure accounts are updated promptly and correctly
What to Expect
Start as a contract role with the intention to transition to permanent after ~90 days
Initial in-office training, followed by hybrid flexibility (remote Mondays and Fridays)
Opportunity to make a direct impact while building long-term client relationships
Requirements Qualifications
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