Collections Specialist

Business-to-Business Collections Specialist

Location : Just north of downtown Indianapolis

Type : Contract-to-hire (approx. 90 days to permanent)

Schedule : Full in-office training, then hybrid with remote work on Mondays and Fridays

About the Opportunity

Our client, a service company headquartered just north of downtown Indianapolis, has an immediate opening for an experienced Business-to-Business Collections Specialist. This role is ideal for someone who can balance persistence in collecting outstanding debts with professionalism and customer service to maintain strong client relationships.

Key Responsibilities

• Proactively identify and manage overdue commercial accounts
• Communicate with clients via phone, email, and written correspondence in a courteous, professional manner
• Negotiate and secure payment arrangements for outstanding invoices
• Maintain accurate records of all communications and collection activities
• Process payments and ensure accounts are updated promptly and correctly

What to Expect

Start as a contract role with the intention to transition to permanent after ~90 days

Initial in-office training, followed by hybrid flexibility (remote Mondays and Fridays)

Opportunity to make a direct impact while building long-term client relationships

Requirements Qualifications