Manager, Sales Development

Job Description

Job Description

Who We Are :

Bandwidth , a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For :

The Manager, Sales Development Team , you will need to be able to manage a highly-motivated team of Sales Development Reps. If this is you, we'd love to talk! You'll work with both Sales and Marketing to help drive leads and ultimately revenue.

What You'll Do :

• Manage and develop a team of up to 12 SDRs to consistently generate high-quality pipelines aligned to Bandwidth's growth goals.
• Set clear daily, weekly, and monthly standards for activity and conversion, and hold the team accountable to meeting and exceeding them.
• Coach SDRs on talk tracks, objection handling, account strategy, and multi-threading to build future AEs and GTM leaders.
• Ensure SDRs are prioritizing target accounts effectively, balancing inbound with outbound efforts, and aligning closely with AE / AAE coverage.
• Work collaboratively with Marketing to connect demand generation efforts with SDR plays, ensuring campaigns and signals are effectively actioned.
• Partner with Sales Directors and AEs to confirm target account lists, set coverage models, and align on pipeline expectations.
• Collaborate with Operational units to maintain clean routing, accurate reporting, and actionable dashboards in Salesforce / Outreach.
• Review conversion trends across the funnel and make data-informed adjustments to improve outcomes and overall team performance.
• Recruit, onboard, and develop SDRs into high-impact contributors and future sellers at Bandwidth.

What You Need :

The Whole Person Promise :

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.

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