Inside Sales Representative (Remote)

Inside Sales Representative

Our culture lifts you upthere is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market : agile and dedicated.

Job Description :

Breezeline's inside sales team is responsible for using a consultative selling approach to promote and position value around the products and services to identify a home solution for new and existing customers. Uses skills in communication and sales to highlight the advantages of a product or service.

Responsibilities :

• Plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives
• Meet or exceed all sales goals for each product line, while increasing company revenue
• Uses a consultative selling approach to determine needs, wants, and pain points to customize the perfect solution for their needs
• Develop meaningful relationships with customers to encourage trust and loyalty
• Serves as an expert to customers on all Breezeline's products and services and an educator on what differentiates us from competitors
• Navigates through several applications, collects, and keys important customer information, work orders, installation details, processes serviceability checks with accuracy levels that meet expectations and is able to keep customer information confidential
• Enhances the customer's experience by maintaining call quality assurance levels that meet department expectations

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

High school diploma or general education degree (GED)

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Database software; Internet software and Word Processing software.

Other Skills and Abilities

Experience in Customer Billing Relations Management (CRM) preferred.

Other Qualifications

None.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Available Benefits :

Location : Grasonville, MD

Company : Breezeline

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at

inclusion@cogeco.com