Senior Product Manager

The Senior / Lead Product Manager owns the definition, creation, execution and support of the product working with different functional groups throughout the lifecycle of the product. This includes creating a product vision based on customer / market inteligence and innovative ideas, the product roadmap with both business and technical features, colaborating with engineering for the build, colaborating with sales / marketing for market positioning and sales support and with the customer support to ensure SLAs are met. The individual wi l work within Zinnia’s Product Organization to ensure alignment with organization’s strategy and vision. This role is ideal for someone who excels at client-facing delivery, understands product architecture, and thrives in environments where technology and business intersect.

WHAT YOU’LL DO :

• Act as the righthand to the Senior Director of Product and together lead, coach, and mentor junior product managers on the team
• Own a product area and be responsible for understanding and documenting user needs, define platform requirements solving complex use cases, define and manage roadmap and end-to-end product development from ideation to launch and subsequent iterations
• Oversee and drive execution of product lifecycle including product and market research, competitive analysis, planning, roadmap development, backlog management, requirements development and product launch
• Track execution, identify and solve blockers managing risks and achieving business targets
• Conceptualize and contribute into the product strategy with inputs from Sales, Marketing, Engineering, Customer Research and other cross functional teams
• Define Product Features and own the business and technical requirements
• Work colaboratively with large global cross functional teams
• Support Sales team in pre-sales initiatives to help close the sales
• Support Marketing team in content creation and market positioning
• Colaborate with the customer success team to deliver a customer specific solution, including customer specific features, prioritizing roadmap and incorporating learnings from ongoing support
• Build trusted advisor relationships with client stakeholders—from operational teams to executives.

WHAT YOU’LL NEED :