Business Development Center (BDC) Sales ManagerLovering Auto Group • Nashua, NH, US
Business Development Center (BDC) Sales Manager
Lovering Auto Group • Nashua, NH, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Lead, coach, and develop a team of BDC representatives Work leads personallyresponding to internet inquiries, conducting outbound follow-up, setting appointments, and supporting the sales pipeline Oversee lead management processes to ensure fast, consistent follow-up Utilize CRM for reporting, workflow optimization, and accountability Partner with Sales Managers to improve appointment-to-show and appointment-to-sold performance Create scripts, templates, workflows, and customer engagement strategies Develop daily, weekly and monthly reporting to monitor and improve key performance indicators, including response time, contact rate, appointment set / show / sold ratios Collaborate with marketing for message consistency and improved lead conversion Proven success in a sales BDC, internet sales, or BDC leadership role Comfortable both managing people and personally working leads Strong communicator with excellent phone, email, and text engagement skills Organized, data-driven, and process-focused CRM experiencedeLeads preferred Motivated by growth, results, and helping a team thrive Competitive base salary + performance bonuses Full benefits package (medical, dental, vision, 401k) 3 weeks paid time off A stable, respected dealership with low turnover and strong reputation Ongoing Volvo training and professional development
Business Development Center (BDC) Sales Manager
Lovering Volvo Cars Nashua
Employment Type : Full-Time
Compensation : $75,000-$125,000
Lovering Auto Group is seeking an experienced, driven Sales BDC Manager to lead our Business Development Center and help drive showroom traffic and sales growth through effective lead management and customer engagement. If you love coaching people, improving processes, and handling leads and engaging directly with customers, this is your opportunity to grow with a respected, family-owned dealership known for its customer-first culture and strong reputation.
Why Join Lovering Volvo Cars?
- Family-owned & operated for over 25 years
- A positive, team-oriented culture where your voice matters
- High-quality leads and strong local brand presence
- Supportive leadership and autonomy to build a best-in-class BDC
- Competitive compensation with growth opportunities
What You'll Do
Who You Are
What We Offer
Join a Dealer Group That Cares
At Lovering, we believe in transparency, integrity, and creating long-term career pathways for our employees. If you're a proactive leader who's equally comfortable picking up the phone and inspiring a team, we'd love to meet you.
We are an equal opportunity employer. We do not discriminate in hiring, promotion, or other employment decisions on the basis of race, sex, color, pregnancy, religion, national origin, sexual orientation, marital status, disability, age, veteran, or any other basis protected by law. Equal access to programs, services, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.
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Bdc Manager • Nashua, NH, US
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