Director of Operations

Director Of Operations

Amerit Fleet Solutions , a leading provider of comprehensive fleet maintenance solutions, is seeking an experienced and visionary Director of Operations. This is a critical leadership role that will drive operational excellence, strategic growth, and profitability while fostering a culture of innovation and customer-centricity.

As the Director of Operations, you will oversee field operations, managing a team of Senior and Regional Operations Leaders, Fleet Managers, Field Technicians. Collaborating closely with cross-functional partners in Safety, Fleet Solutions, Finance, HR, IT, and Amerit's executive leadership, you will align operations with ambitious business objectives, optimize key performance indicators (KPIs), and deliver unparalleled customer satisfaction.

What sets this opportunity apart? As a key architect of Amerit's future, you will shape the strategic direction and operational roadmap to cement Amerit's position as the preeminent provider of fleet maintenance solutions, leveraging your expertise in process improvements to spearhead the implementation of both new and existing customers, empowering frontline leaders to optimize critical metrics. Your ability to thrive in a dynamic, ambiguous environment and passion for developing people will be critical in strengthening the talent pipeline and fostering a culture of safety, transparency, and continuous innovation.

This role offers unparalleled visibility and the opportunity to make a lasting impact on the future of Amerit's business. As a strategic business partner, you will collaborate with senior executives to align operations with the segment's ambitious growth plans. Your customer-centric mindset and data-driven approach will be instrumental in driving sustainable improvements and cementing Amerit's position as the industry's most trusted fleet maintenance partner.

Must be based in PA or NJ.

Compensation : Competitive Pay - Paid weekly, every Friday! Salary Range : $150,000 - $190,000 base depending on experience and a bonus incentive plan

The benefits of belonging what's in it for you?

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Unlimited vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $1,000 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24 / 7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion

Essential Duties & Responsibilities

Key Competencies and Minimum Education

Preferred Qualifications :

Working Conditions

Travel Requirements and Expectations : Anticipate approximately 50+% travel during the first 12 months, defined as spending up to half of your working time visiting customer sites, field operations, and regional offices to establish relationships, oversee implementation of new customer sites, and ensure operational alignment; after the initial 6 months, travel is expected to reduce to approximately 35%, reflecting a shift toward more localized management and periodic site visits to maintain customer relationships and monitor operational performance.