Front Counter Customer Service

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Free food & snacks

About the Role:
Front Counter Customer Service representative, where you'll be the friendly face that welcomes our customers! This exciting role offers the chance to make a real difference in our customers' experiences while working in a fast-paced, team-oriented environment.

Responsibilities:

• • Greet customers warmly and assist them with their service needs.
  • Manage front counter operations, including scheduling appointments and processing payments.
  • Provide information about services and promotions to enhance customer satisfaction.
  • Handle customer inquiries and resolve issues promptly and professionally with management
  • Maintain a clean and organized front counter area.
  • Collaborate with team members to ensure smooth service delivery.
  • Promote a positive and welcoming atmosphere for all customers.
• Requirements:
  • High school diploma or equivalent; customer service experience preferred.
  • Must have a minimum of 1 Year of automotive parts or repair experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills for scheduling and payment processing.
  • Reliable and punctual with a positive attitude.
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• About Us:
  Midas of Columbia is a family owned business and has been serving the Columbia MO community for over 40 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love us for our reliable service and knowledgeable staff, and our employees appreciate the supportive work environment and opportunities for growth within the company.