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Aftermarket Parts Manager- Commercial HVAC
Aftermarket Parts Manager- Commercial HVACHobbs & Associates, LLC. • Knoxville, TN, US
Aftermarket Parts Manager- Commercial HVAC

Aftermarket Parts Manager- Commercial HVAC

Hobbs & Associates, LLC. • Knoxville, TN, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Aftermarket Parts Manager

Job Title :   Aftermarket Parts Manager

Job Location :  Knoxville TN

Operating Company :  Hobbs & Associates

FLSA Status :  Non-Exempt

This is a FULL-TIME position

SUMMARY :

The Aftermarket Parts Manager will lead Hobbs & Associates’ East Tennessee Aftermarket Parts Division, overseeing operations in Knoxville, Chattanooga, and the Tri-Cities. This role requires a hands-on leader who can drive sales growth, manage staffing, oversee facilities, and ensure smooth operational transitions, all while maintaining a customer-first approach.

The manager will directly supervise Inside / Outside Sales Representatives and Warehouse staff, ensuring alignment with Hobbs’ aftermarket growth objectives. This is a critical leadership role responsible for building a sustainable, profitable, and scalable aftermarket parts business in the region.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The requirements listed below are representative of the knowledge, skill, and / or ability, and physical demands required.

1.Stocking Strategy

  • Develop and implement stocking strategies for high-demand parts (AAON, York chiller, LG, VFDs, refrigerants, any other required parts.
  • Oversee replacement equipment stocking (Bard wall-mount, ClimateMaster WSHPs, Lennox rooftops, LG mini-splits, accessories).
  • Ensure inventory availability while balancing cost and profitability.

2. Sales & Customer Support

  • Strengthen sales initiatives to capture aftermarket business opportunities.
  • Partner with Equipment Sales & Service Channels to identify replacement equipment prospects.
  • Implement structured pricing models (good / better / best) for competitiveness and margin protection.
  • Clearly define account assignments to eliminate overlap and maximize accountability.

    • 3. Staffing & Leadership

  • Directly manage Inside / Outside Sales and Warehouse staff.
  • Lead recruiting, interviewing, onboarding, and training of new hires.
  • Conduct annual performance reviews, set development goals, and align team performance with organizational objectives.
  • Provide leadership for potential future warehouse expansions across East Tennessee.

    • 4. Facilities & Logistics

  • Oversee build-out and transition into a new 7,500 sq. ft. Knoxville warehouse.
  • Manage budgets, including capital expenditures for forklifts, racking, and logistics needs.
  • Establish reliable delivery / courier solutions.
  • Resolve operational issues (phone systems, warehouse processes) in advance of relocation.

    • 5. Process Standardization & Systems Transition

  • Lead migration from REA system to FACTS warehouse module.
  • Coordinate physical inventory counts, data migration, and vendor setup.
  • Ensure closure of open orders in legacy systems.
  • Work closely with Operations Manager to train staff and standardize processes.

    • QUALIFICATIONS :

  • Proven experience in HVAC aftermarket parts sales, distribution, or management.
  • Strong leadership and team development skills.
  • Knowledge of HVAC equipment and parts (similar and / or equivalent to AAON, York, LG, Bard, ClimateMaster, Lennox).
  • Experience with warehouse operations, logistics, and ERP systems (FACTS preferred).
  • Excellent organizational, budgeting, and project management skills.
  • Customer-focused mindset with ability to balance sales growth and margin protection.

    • Benefits :

  • Base Salary : $TBD annually.
  • Bonus : Eligible for 10% of year-over-year Gross Profit growth (invoiced basis, annual payout).
  • Benefits : Medical, dental, vision, life insurance, disability, retirement savings (401k after 6 months), PTO carryover from prior plan, optional coverages (critical illness, accident, pet insurance).
  • Equipment : Company laptop and cell phone provided.
  • Expenses : Eligible for business expense reimbursement.

    • Air Control Concepts is an equal employment opportunity.

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    Manager Aftermarket • Knoxville, TN, US

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