Table Games Floor Person

Closing Date : November 28, 2025 at 4 : 00PM (PST)

Pay Rate : $28.62 per hour plus tips

POSITION SUMMARY

This position is responsible for guest service within the Table Games area and responsible for performing the following duties personally, as well as demonstrating the GILA WAY.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Observes employees and guests at gaming tables, alerts pit manager or surveillance staff of any cheating, counting, or game disruption.
• Facilitates the smooth operation of the gaming tables and promotes positive guest relations.
• Covers tables for dealers as needed.
• Tracks guests at shift change, ensuring that their cumulative transaction totals are ready to be rolled into the following shift by the Pit Manager.
• Enters guest information into table touch with description, average bet, win-loss and previous money total.
• Signs up new Player’s Club members and prints Player’s Club cards.
• Enters chip fill or credit requests, placing fills on table and entering them into table touch tracking system.
• Fulfills guest requests for complimentary food, beverage and show tickets as needed to resolve guest issues.
• Exhibits Guest Service First behavior.
• Maintains a dependable work attendance record with extremely infrequent absences and / or lateness.
• Performs other special projects and duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities