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Regional Partner Manager, Capgemini
Regional Partner Manager, CapgeminiServiceNow • Any, USA
Regional Partner Manager, Capgemini

Regional Partner Manager, Capgemini

ServiceNow • Any, USA
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  • [job_card.full_time]
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The Partner Manager for the Region (Capgemini) will be responsible for leading and scaling a strategic GSI alliance. This critical high-visibility role requires a seasoned leader to own the joint Go-to-Market (GTM) strategy drive revenue ensure field sales alignment and manage the overall health and success of the partnership in the Americas region. This role requires a blend of strategic planning deep partner relationship management and hands-on operational execution to convert alliance initiatives into measurable revenue and pipeline growth.

Key Responsibilities

1. Strategic Alliance Management & Planning

  • Joint GTM Ownership :  Develop and execute the comprehensive joint GTM strategy for the assigned GSI partner(s) across the Americas ensuring alignment with both company and partner business objectives.
  • Business Planning :  Own the annual and quarterly joint business planning process (JBP) including setting shared revenue targets developing pipeline forecasts and securing executive sign-off from both organizations.
  • Solution Development :  Work with partner practice leaders and internal product / solution teams to co-develop package co-sell and bring to market new high-value industry solutions built on our platform.

2. Sales and Revenue Execution

  • Pipeline Generation :  Drive collaborative pipeline generation efforts focusing on hunting new joint accounts improving early deal qualification and increasing the number of co-sold opportunities.
  • Field Engagement :  Establish and manage formal operating cadences (e.g. QBRs weekly pipeline reviews) with regional partner sales leaders and direct sales teams to ensure effective handoffs territory mapping and account planning.
  • Deal Acceleration :  Directly support the largest and most strategic joint deals acting as the partnership expert to navigate complex sales cycles negotiation legal and deal desk processes.
  • MSP Management :  Drive success within any Managed Service Provider (MSP) programs ensuring early deal registration renewal management and adherence to operational standards.
  • 3. Enablement and Readiness

  • Executive Sponsorship :  Cultivate strong trusted relationships with key partner executives (e.g. VPs Presidents of Americas Sales Practice Leads) to secure top-down support resolve escalations and unlock new opportunities.
  • Sales Enablement :  Lead enablement sessions for both the GSIs sales force and internal regional teams ensuring they can effectively articulate the joint value proposition target accounts and qualify opportunities.
  • Cross-Functional Alignment :  Act as the internal champion and primary point of contact for the GSI orchestrating resources across Marketing Product Engineering and Global Alliances teams to ensure regional needs are met.
  • 4. Operational Excellence and Accountability

  • KPI Tracking :  Be accountable for key performance indicators (KPIs) including partner-influenced revenue co-sell pipeline certifications and accreditations achieved and new solution launches.
  • Process Improvement :  Drive continuous improvement in joint selling processes (e.g. deal registration handoffs qualification) to increase efficiency and maintain a high standard of partner engagement.
  • Qualifications :

    To be successful in this role you have

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • Experience : 10 years of experience in Partner Sales Alliances Channel Management or Business Development within the enterprise software (SaaS) or cloud industry.
  • GSI Expertise : Proven track record of successfully managing and driving revenue through Tier 1 Global Systems Integrators (GSIs) specifically within the Americas region.
  • Executive Presence : Exceptional ability to build rapport influence and negotiate with senior executive leadership (VP / President level) both internally and externally.
  • Sales Acumen : Strong commercial orientation with demonstrated success in consultative selling forecasting and closing large complex deals.
  • Travel : Ability to travel approximately 20-30% across the Americas region for partner meetings QBRs and executive engagements.
  • Additional Information :

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

    Remote Work : Yes

    Employment Type : Full-time

    Key Skills

    Internship,Data Warehousing,Adobe Flash,Database Administration,Logistics

    Department / Functional Area : Sales

    Experience : years

    Vacancy : 1

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