Customer Service Specialist

We are looking for a highly motivated Customer Service Specialist to join our dynamic this role you will serve as a key point of contact for clients providing clear communication efficient problem resolution and an exceptional customer experience. This position is ideal for individuals who excel in a fast-paced environment and take pride in building strong positive interactions with every customer.

Responsibilities

Deliver timely professional and solutions-oriented support to customers across various communication channels.

Address inquiries troubleshoot issues and ensure full customer satisfaction throughout each interaction.

Maintain accurate records of customer interactions transactions and follow-up actions.

Collaborate with internal teams to escalate or resolve complex cases when necessary.

Uphold company service standards and contribute to a culture of continuous improvement.

Qualifications :

Strong communication and interpersonal skills.

Ability to multitask stay organized and work efficiently under pressure.

Excellent problem-solving abilities with a customer-first mindset.

Professional demeanor reliability and a commitment to high-quality service.

Basic computer proficiency and the ability to learn new systems quickly.

Additional Information :

Benefits

Competitive annual salary ($50000$54000).

Opportunities for professional development and career growth within the company.

Supportive and collaborative work environment.

Full-time employment with stable long-term potential.

Skill-building opportunities and ongoing training to help you advance in your career.

Remote Work : No

Employment Type : Full-time

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1