Installation Coordinator

DCI Marketing, Inc.

Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Who We Are:

With 75+ years of experience serving global brands in the automotive, consumer electronics and cosmetics industries, DCI has seen it all. Our team of seasoned marketing professionals understand retail realities and knows how to blend insights, innovation, and execution to deliver solutions that resonate with today's ever-changing consumers. Drawing upon that deep knowledge and hands-on experience, our team has unmatched skill in making complex, multifaceted projects simple – bringing all the pieces together in the most effective way.

About the Role: The installation coordinator will have full responsibility for selecting installation service suppliers, and leading installation efforts of company projects. This critical position will be forge strong relationships with customers, suppliers, and field installation staff.

What You’ll Do:

• Lead installation efforts for company projects from pre-sell to post-sale stages, including recommendation of installation methods, obtaining pricing, developing schedules, and overseeing field implementation.

• Source and develop installation suppliers that meet company and client standards for quality, timeliness, and cost.

• Prepare bid packages and provide installation estimates as requested for new projects.

• Negotiate with suppliers for competitive installation services, issue purchase orders, and approve supplier invoices.

• Develop installation schedules and coordinate with internal and external teams to meet project requirements.

• Train field installers and provide suppliers with ongoing direction and support during installation rollouts.

• Travel to customer locations as required, overseeing and auditing installation performance.

• Communicate installation status with project teams, clients, and suppliers.

• Act as a technical resource and liaison among all parties to address and resolve field issues and warranty complaints to ensure customer satisfaction.

• Develop and maintain strong working relationships with customers, suppliers and field installers.

What We’re Looking For:

• 3 years of related experience. Bachelor’s degree preferred.

• Proven success in leading employees, projects, and suppliers.

• Demonstrated outstanding problem solving, customer service, and teamwork skills in a fast-paced environment.

• Intelligent high energy individual that can operate independently and also on a team

• Demonstrated exceptional verbal and written communications skills.

• Excellent negotiation skills.

• Proficient computer skills, including Word, Excel, PowerPoint, Outlook, JIRA, Smart Sheets ERP systems, etc.

• Must be willing to travel up to 20%.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.