Inside Sales Representative

Inside Sales Representative

Overview about us: Cordis is an independent, customer-focused global provider of interventional cardiovascular medical technologies. During our 60+ year history we've established a legacy of pioneering breakthrough technologies, including the first guiding catheters and coronary drug eluting stents. Cordis has built a strong global footprint that spans over 70 countries. We're teammates, not just employees. Our culture empowers you to act like an owner and unleash your full potential in the process. With diverse teams on a global scale, we foster an inclusive atmosphere where everyone is embraced for who they are, their unique perspective, and what they bring to the table. We believe the richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients. If you love a challenge and are ready to have a direct, positive impact on the lives of millions, then Cordis is just the place for you. Join us, and let's improve the wellbeing of millions, together. We are the people behind the people who keep saving lives.

Job Summary: The inside sales representative will drive and manage the sales of the cordis product portfolio within their assigned territories. The position is expected to meet and/or surpass sales targets, as well as manage the customer sales process through phone, e-mail, and web/remote conferencing.

Responsibilities

• Achieve and/or surpass sales targets and quotas assigned by management.
• Effectively manage all inbound/outbound communication with customers. This includes but is not limited to: address customer questions and objections, identifying potential upsell/cross-sell opportunities, and facilitating the negotiation of a service sale to the point of order receipt.
• Work with existing customer base to identify service and support needs to further develop opportunities for professional services and cross/up selling.
• Establish and maintain a strong, positive, and productive relationship with customers and individuals within the organization.
• Effectively document all interactions with customers in a timely manner via crm.
• Ability to comprehend current product portfolio to aid in assistance with customer request.
• Communicate with field representatives to share best practices to increase market share.
• Other responsibilities as required.

Qualifications

• Bachelor's degree, highly preferred
• 2+ years sales experience within the medical device industry, in a hospital and/or laboratory setting
• Capable of efficiently managing daily activities and deliverables utilizing microsoft office applications
• Experience using crm systems
• Focuses on the solution and drives for positive resolution and results consistently. Demonstrates persistence and creative problem-solving skills to address obstacles and challenges to deliver successful outcomes.
• Collaborates and works effectively with other team members to produce optimal results.
• Thrives in a fast-paced environment and operates with a sense of urgency and passion for achieving sales goals.
• Demonstrates the ability to work well under pressure and maintain composure in the face of difficult and/or challenging situations. Effectively handles multiple challenges or tasks through prioritization and multi-tasking. Appropriately escalates issues requiring additional support to manager.

Equal opportunity employer/protected veterans/individuals with disabilities cordis is proud to be an equal opportunity employer and is committed to providing equal opportunity for all teammates and applicants. At cordis, our teammates all bring different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All our teammate's points of view are key to our success, and we believe inclusion is everyone's responsibility. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.