Carrier Sourcing Specialist

A fast-growing technology company in the supply chain and logistics sector is looking for a Carrier Sourcing Specialist . This individual will play a critical role in strengthening partnerships with trucking carriers and ensuring seamless engagement with a next-generation logistics platform. The role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is motivated by operational excellence, relationship-building, and impactful execution.

About the Role

The Carrier Sourcing Specialist is responsible for cultivating relationships with both large and small trucking companies, supporting carrier onboarding, and driving strong engagement with the platform. You will partner closely with internal operations and engineering teams to enhance the carrier and driver experience, streamline onboarding workflows, and support ongoing adoption.

This role is central to scaling the carrier network and sustaining strong retention, performance, and satisfaction across the ecosystem.

Key Responsibilities

• Recruit and Onboard Carriers : Proactively identify and recruit new carriers, guide them through onboarding requirements, and assist in the integration of drivers onto the platform.
• Ensure Documentation Accuracy : Oversee and support the completion of all required carrier and driver documentation, ensuring accuracy and timeliness.
• Utilize Platform Automations : Leverage automated workflows to deliver communications, reminders, and updates that keep carriers engaged and well-informed.
• Execute Structured Follow-Ups : Conduct scheduled check-ins with carriers and drivers (day 1, day 3, day 7, and beyond) to assess satisfaction and identify areas for support.
• Monitor KPIs and Reduce Churn : Analyze key performance indicators and implement action plans aimed at improving retention and engagement.
• Build Strong Carrier Relationships : Foster long-term, trust-based relationships that promote growth, loyalty, and continuous engagement.
• Drive Strategic Growth Initiatives : Collaborate with operations and engineering teams to develop practices that enhance the carrier experience and support large-scale platform adoption.
• Support Special Projects : Participate in cross-functional initiatives, operational improvements, and other tasks as assigned.

Qualifications

Benefits

A comprehensive benefits package is offered, including health, dental, vision, retirement plan with company match, paid time off, company-paid insurance programs, commuter benefits, tuition assistance, and other perks typical of a modern tech-forward organization.