Sr. Director Product Management - Core Health Plan (San Francisco)

The Sr. Director of Product Management for Core Health Plan is responsible for owning the strategy, outcomes, and technology enablement for core health plan offerings. This includes claims processing, network management, product benefit design, and eligibility and enrollment. The role ensures competitive, compliant, and customer-focused products that deliver measurable business results. This leader will own product outcomes end-to-end, working closely with internal teams, technology partners, and external stakeholders to define, deliver, and optimize solutions that meet market needs and regulatory requirements.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will :

• Drive AI forward vision and strategy by developing and championing a bold product vision, driving solutions that leverage AI across all stages of the product lifecycle, and partner closely with AI-forward engineering and operations teams to create transformative products for the health plan ecosystem
• Define commercial and strategic value and take full accountability for the commercial success of your product portfolio by collaborating with internal and external partners to determine strategic product value, and own the pricing and packaging of product offerings to align with the overall portfolio and go-to-market strategy
• Own the full product lifecycle and roadmap and lead the management of your product offerings across the entire development lifecycle; this includes owning the strategic product roadmap, leading customer discovery and validation, guiding teams through successful launches, and driving continuous enhancement post-launch; establishing direction for strategic initiatives for multiple product lines within offering portfolio; define and develop a comprehensive product roadmap that aligns with the companys strategic goals and market demands; ensures product development product launch and marketing align with business, market and technology strategies
• Establish product roadmap with a three-five-year horizon with operational plan for year 1, representing cross functional team integration; oversee cross functional product squads to ensure the teams are advancing product capabilities required to meet market, business and user need; oversee the design and development of the products, technology and services, ensuring they meet customer needs and regulatory requirements; document as needed functional requirements to enable product and service development within product squads; collaborate with technology and engineering leaders to support a AI forward agile development process
• Perform a deep into market research, competitive analysis, and direct customer discovery to become the company's leading expert on the pain points and unmet needs of our health plan customers
• Collaborate seamlessly with Engineering, Design, Data Science, go to market to rally the organization around a unified vision and own the what and the why, empowering your cross-functional partners to own the how
• Collaborate with engineering, technology, marketing, sales, partnerships and other departments to ensure cohesive product and service development, integration and successful launches; communicate with parties within and outside of own job function; work to influence others to accept view / practices and agree or accept new concepts and approaches
• Foster a culture of rapid execution in a fast-paced, agile environment, guiding your product portfolio from initial concept through design, development, launch, and iteration
• Define and analyze the metrics that inform product success; drive a culture of rapid experimentation, learning, and data-driven decision-making within your team and the broader organization
• Lead, coach, and grow a high-performing team of product managers, fostering their skills and career development
• Establish and monitor key performance indicators (KPIs) to measure product success and guide future development efforts and foster a culture of continuous improvement, identifying and implementing best practices in product management
• Manages a small team of product managers responsible for advancing product requirements and creating product prototypes for user feedback and iterative agile development. Responsible for creating workforce and staffing plans aligned with product offering roadmap

Your Knowledge and Experience

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of Californias vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values :

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model :

At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose whether working in the office or through a hybrid approach by providing clear expectations while respecting the diverse needs of our workforce.

wo Ways of Working :

oMember-facing and approved out-of-state roles remain remote.

oEmployees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

oFor employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

Physical Requirements :

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office / deskwork - Activity level : Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity :

External hires must pass a background check / drug screen. Qualified applicants with arrest records and / or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race,