Key Responsibilities
Rock RMS Administration
- Configure and maintain Rock RMS modules including People Groups Check-In Workflows Dashboards Plugins Reports and Registrations.
- Manage user permissions and system security protocols.
- Oversee Rock RMS updates testing backups and overall system reliability.
- Serve as the primary administrator and liaison with leadership for Rock RMS initiatives.
Data Management & Reporting
Ensure data integrity by identifying and resolving duplicates.Develop maintain and distribute reports and dashboards for leadership and ministry teams.Collaborate with the Data Analytics team to maintain accurate and actionable data.Write and optimize SQL queries (or demonstrate willingness and ability to learn SQL).Technical & Strategic Collaboration
Partner with ministries and departments to understand end-user requirements and translate them into functional Rock RMS solutions.Recommend and implement system enhancements to improve efficiency and user experience.Work closely with IT teams and vendors to address customizations bug fixes and technical issues.Support CRM functionality and leverage no-code / low-code features within Rock RMS.Registration & Plugin Management
Assist ministry leaders and regional managers with event setup and registration processes.Troubleshoot registration and transaction issues promptly.Build and manage event registrations payment workflows and attendance tracking.Maintain and update community plugins such as MyWell PushPay MinistrySafe and Clearstream.Website & Communications
Update website content and manage content channels through Rock RMS.Design and schedule email and SMS communications to engage the congregation effectively.Training & Support
Provide training and ongoing support for staff volunteers and congregation members on Rock RMS and related tools.Develop comprehensive training materials including user guides and documentation.Offer on-call support during services and events as needed.Security & Compliance
Conduct annual Rock RMS administrative audits to ensure compliance and security.Stay informed about new Rock RMS features updates and best practices.General Responsibilities
Manage and prioritize Rock RMS work requests using project management tools.Act as a gatekeeper for Rock RMS requests to maintain system alignment and integrity.Evaluate feature requests and document workflows for future reference.Demonstrate technical curiosity a passion for ministry and a commitment to continuous learning.Perform other duties as assigned.Qualifications : Qualifications
Character & Chemistry
Demonstrates personal integrity humility and spiritual maturity.Actively engaged in CCVs community or home church through worship tithing and group participation.Models CCVs values and mission in personal and professional life.Qualifications & Skills
Strong understanding of Rock RMS or willingness to learn quickly.Ability to work collaboratively across departments and communicate technical concepts to non-technical users.Problem-solving mindset with attention to detail and data accuracy.Familiarity with SQL and database management (preferred).Excellent organizational and time-management skills.Education
Bachelors degree in information technology Computer Science Data Analytics Business Systems or a related field is preferred.Equivalent experience in database administration CRM systems or church management software will be considered.Certifications in SQL Database Management or Rock RMS Administration (if available).Experience
24 years of experience in CRM administration database management or church management systems.Hands-on experience with Rock RMS or similar platforms (e.g. Planning Center FellowshipOne).Strong background in data integrity reporting and user support.Experience with SQL query writing and optimization.Familiarity with event registration systems payment processing and plugin integrations.Exposure to website content management and digital communications.Previous work in a ministry or nonprofit environment for cultural alignment.Additional Information :
This job description reflects the general scope and expectations of the Rock Specialist role. It is not intended to be an exhaustive list of duties. CCV reserves the right to modify responsibilities and qualifications as needed to support ministry growth and effectiveness.
All your information will be kept confidential according to EEO guidelines.
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties responsibilities and skills required of employees. CCV Leadership reserves the right to revise the position its job functions minimum qualifications and other aspects of the position in any way at any time.
Remote Work : No
Employment Type : Full-time
Key Skills
Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS
Experience : years
Vacancy : 1