Product Manager Intern (Masters Degree) - Summer 2026

ServiceNow Internship Program

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Location for internships will vary based off team growth strategies.

Internship Program Overview

At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. Interns will participate in executive speaker series, career development workshops, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us. At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

Product Team Overview

We are looking for full-time Masters or MBA students (1-3 years of experience) to join our Product Management team at ServiceNow. As a Product Manager, you will work on complex high-tech problems by undertaking research, designing, and executing analysis, and helping frame and structure complex problems. You will work closely with other team members and stakeholders to accelerate our impact and directly contribute to our overall business strategy. This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company!

Inbound Product Managers

Plan for and develop new products and future releases of a product. They gather feedback to determine the problems we're trying to solve, then generate a product roadmap. They work with various teams such as release management, design, and engineering development.

• Set product vision & strategy
• Define the roadmap, requirements & product success metrics
• Develop and test innovative product ideas
• Work closely with customers to understand their needs and problems to be solved
• Own detailed competitive analysis for their feature / product

Outbound Product Managers

Enable Go-To-Market teams on product innovation and evangelize the product with customers and partners. Considered the product experts, they generally serve as the bridge between the inbound PM and the product marketing team to ensure the product gets to our customers.

Additional Possible Responsibilities Include :

To Stand Out & Expedite Reviews :

In the hiring manager notes section of application, please indicate your preference for either an Inbound or Outbound Product Manager internship, along with the number of years of relevant experience you have. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Currently enrolled in an accredited university as a full-time student pursuing a Masters degree in Product Management, Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field. 1-3 years of related experience (not to exceed 3 years experience). Graduating spring / summer 2027 preferred. Preferred : Experience or awareness with Agile and the Software Development Lifecycle. Preferred : Experience working with developers and designers to craft delightful customer experiences in a highly collaborative environment. Preferred : Demonstrated project management experience from previous internship, or academic or personal projects. Experience defining and capturing product requirements and transforming them into a product roadmap. Strategic mindset : able to drive product strategy that achieves substantial customer value and business outcomes; able to make trade-off decisions considering what's desirable, viable, and technically feasible. Strong prioritization skills and the discipline to focus on high impact activities. Deep curiosity about customer needs, along with building customer relationships and delivering high value solutions. Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.