Senior PiMS Analyst

Patterson Isn't Just A Place To Work, It's A Partner That Cares About Your Success

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. The Sr. PiMS Analyst serves as ACT Data's primary subject-matter expert for veterinary Practice Information Management Systems (PiMS). This role bridges veterinary clinics, PiMS vendors, and internal product, development, QA, technical support, and training teams. The position requires deep hands-on knowledge of PiMS workflows, clinic operations, and real-world system usage. The analyst will translate clinic workflows, analyze PiMS UI / UX, support integrations, and provide training and knowledge transfer across technical and non-technical audiences.

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

PiMS Expertise & Knowledge Transfer

• Serve as SME for at least one major veterinary PiMS (non-Patterson PiMS) and rapidly learn additional platforms.
• Maintain detailed knowledge of PiMS features including but not limited to transactions, invoicing, payment processing, inventory, scheduling, permissions, backups, connectivity, vaccine records, medical histories, reminders, lab workflows, and related processes.
• Translate veterinary clinic workflows into structured documentation, requirements, and feedback for internal team.

Clinic & Vendor Communication

Product & Integration Support

Work closely with internal teams including Development, QA, Technical Support, and Project Management to :

Analyze PiMS UI / UX workflows

PiMS Version Management & Documentation

Training & Demonstrations

Job Qualifications

Required Qualifications

Preferred Qualifications

Working Conditions

Environmental Factors

Travel and On-call

This position requires some travel for occasional on-site meetings and project-based work

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.