Service Coordinator

Job Description

The Service Coordinator role is responsible for scheduling and dispatching technicians, handling customer inquiries, and coordinating service visits from startups to repairs and maintenance. It includes tracking technician time, managing job communication, invoicing and billing, assisting with AP/AR, and overseeing warranty administration and parts orders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• High School Diploma or GED

• Minimum 3 years of related experience in the mechanical, electrical, or plumbing service field, with a strong preference for HVAC background

• Must be bilingual in Spanish - Comfortable working in a fast-paced service environment with strong customer service skills