Aviation Maintenance Analyst II

About CAMP Systems :

At CAMP Systems we are the trusted leader in aircraft compliance and health management proudly serving the global business aviation industry. With over 20000 aircraft and 33000 engines supported on our cutting-edge platforms and partnerships with more than 1300 maintenance facilities and parts suppliers worldwide were shaping the future of aviation technology. Since our founding in 1968 weve grown to a dynamic team of 1600 employees across 14 locations globallyall united by a passion for innovation and excellence.

Our Mission & Vision :

We connect the aviation industry through smart technology to make flight safer and more efficient driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset :

We are customer obsessed trust-driven owners of our work stronger together constantly curious and boldly innovative.

What You Will Experience In This Role :

Were looking for a detail-oriented Aviation Maintenance Analyst with a passion for amazing customer service to join our growing Operations Team. Reporting into the Operations Lead and working across Operations and Customer Service youll be responsible for executing CAMP key processes end to end as well as dealing with prospective and existing customers by phone and email.

Responsibilities :

To effectively carry out their responsibilities the Aircraft Maintenance Analyst will liaise with the Aircraft Maintenance Program team data support teams operators and necessary agencies and authorities to :

• Perform CAMP and customer supplied (non-CAMP) MIP implementation audit and optimization activities within CAMPs maintenance tracking application based on thorough understanding and evaluation of OEM manuals (IPC AMM MPD WDM CMM TSM SRM FIM etc.) regulatory requirements (FAA EASA BCAA etc.) and aircraft configuration
• Utilize MSG analysis to correctly determine applicability and effectiveness of tasks programs intervals and packaging
• Evaluate and implement Airworthiness Directives (ADs) Service Bulletins (SBs) Service Letters (SLs) and other notifications of in-service issues
• Support aircraft airworthiness and maintenance visit planning activities and analysis of technical resources (ICA MRBR STC AWL LLP etc.)
• Utilize and develop standards processes procedures and documentation to support quality and service goals
• Coordinate with internal team members as necessary to ensure that customer service levels are being met and customer issues are addressed
• Monitor overall customer support performance and satisfaction; propose and implement action plans with relevant stakeholders to improve and / or sustain service levels
• Serve as support for various projects training efforts and / or analyst activities that will drive efficiencies operational scale and technology / process enhancements
• Additional analyst level duties in support of operations workload requirements
• Additional operational requirements as required

You have :

Why Work at CAMP

Join a culture where your ideas matter your impact is real and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer vets / disabled

CAMP is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation please contact .

All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or protected veteran status EEO.

Required Experience :

IC

Key Skills

Aviation Safety,Aircraft Maintenance,Time Management,Risk Management,Licensing Documentation,Organizational Skill,Cargo Operation Management,Aviation Training,Aircraft Operations,Communication,Legal & Compliance,Aircraft Control System,Aviation Management,Strategic Thinking Skills,Problem Solving Skills

Employment Type : Full-Time

Department / Functional Area : Aviation Operations

Experience : years

Vacancy : 1